HoduSoft announce autodialer in contact center software for the healthcare sector
                     HoduSoft announce autodialer in contact center 
software for the healthcare sector
HudoSoft's auto dialer inclusion in its call center software helps the healthcare
sector to optimize it's dialing strategy.
HudoSoft, a leading VoIP software provider, announces the introduction of auto dialer
in its contact center software for the healthcare industry. The current distress caused
by the Coronavirus pandemic has enhanced the demand of the healthcare sector more
than ever before.
The Healthcare industry is facing high volumes of calls from patients affected by the
COVID-19 epidemic. It is using various agents to promulgate information and get in
touch with lakhs of victims and offer them satisfactory solutions. This challenge can
be efficiently met by auto dialer software that HoduSoft has now integrated into its
contact center software.
Kartik  Khambhati,  CBDO,  and  co-founder  of  HoduSoft  said,  "Our  omnichannel
contact center software already has various innovative features including skill-based
routing,  chat,  voice,  email,  SMS,  social  media  and video  integration.  It  also  has
intelligent call distribution and predictive call analysis. Introduction of auto dialer in
our contact center software has made it one of the best call center software for the
healthcare sector."
He also added, "Healthcare service providers can use HoduSoft call center software
to handle outbound calls. We have put a high emphasis on offering confidentiality
and tight security of records of the key players of the healthcare sector in our call
center software."
Hodosoft's omnichannel contact center with WebRTC and social media integration
promotes virtual healthcare facilities. It improves patient experience, streamlines the
process,  reduces  poor  call  connect  rate,  meets  the  multichannel  customer
requirements, and enhances the productivity of agents by increasing agent response
time.
The auto dialer software increases the productivity and efficiency of agents. It helps
to  customize  the  calling  process  for  various  needs  of  the  healthcare  industry.  It
manages high call volumes and takes use of predictive statistical analysis to enhance
the productivity of agents by shortening the idle time between the calls. It detects
busy signals, unanswered calls, and transfers the connected calls to most appropriate
agents, thus reducing the call drop rate.
Hodosoft's auto dialer software is a particular type of outbound software that assists
to dial out to the contacts automatically. It also permits users to ask for IVR inputs,
play a greeting, and much more. It saves time of the agents, increases sales of the
company, reduces the workforce, and enhances the revenue of the company.
Auto  Dialer  software  introduced  by  HoduSoft  comes  with  various  innovative
features, including IVR to create personalized call center experience, call recording,
call reporting, and several others.
The design of its user interface is done by keeping in mind the healthcare personnel
and general staff to assist them in making effective use of software with minimal
training. It is the most cost-effective and comprehensive on-premises contact center
software for the health care sector.
Healthcare service providers interested in knowing about how contact center software
with auto dialer software can enhance their productivity can  contact our experts at
+1-707-708-4638  or  email:[email protected],  or  have  a  look  at  our  website
https://hodusoft.com/contact-center-software/
Source:  https://www.prlog.org/12825891-hodusoft-announce-autodialer-in-contact-center-software-
for-the-healthcare-sector.html