HoduSoft Announced Auto Dialer Software for Businesses to Improve Customer Service
                     HoduSoft Announced Auto Dialer Software for 
Businesses to Improve Customer Service
March 08, 2021; India:  HoduSoft is one of the well-renowned Voice over Internet
Protocol (VoIP) solution providers in India. It provides a number of innovative products
and services  all  over  the  world  with  the aim to  make communication  a  seamless
experience for businesses and their customers.  HoduSoft  has announced  auto  dialer
software for call center businesses to make their workflow more smooth, effective, well-
organized, and efficient. 
The auto dialer system for call centers can help businesses to automate the crucial
parts  of  their  outbound  calling  campaign.  It  works  by  fetching  the  customer’s
information from the CRM or database and starts dialing the numbers automatically in
a sequential manner. As soon as the call gets connected, the system is designed to
detect the receiver whether it’s an answering machine, a busy signal, or a human. It
filters out the busy tones, answering machines, and disconnected calls and connects
the call to the agent only when the call is answered live by a human. Some of the key
features of this call center software include:
• Dynamic Caller ID: Call centers can set the caller ID dynamically on the basis
of the contact’s location.
• Call Scheduling: Based on the customer’s response, calls can be scheduled
effectively, which not only saves agent’s time but also help to improve their
efficiency 
• Call Recording: The dialer facilitates call recording that can be used for future
reference or for training purpose.
• Call Monitoring: The call monitoring feature allows call center management to
ensure quality service and also facilitates training to the agents (if required) by
monitoring live or recorded calls.
• Answering Machine Detection: The auto dialer software can easily detect
the answering machine when a call is placed. Some dialers are also designed to
drop a voicemail while running Robo dialing campaigns. 
When asked about  the details,  the concerned person said,  “HoduSoft's  auto dialer
system for  businesses  is  designed  by  professionals  to  facilitate  businesses  better
resource  utilization  and enhanced productivity.  It  offers  various  unique  and useful
functionalities like Live Analytics and Dashboard, Answering Machine Detection, Call
Scheduling, Call Monitoring, Robo Dialer, CRM Integration, and many more. We also
have an IVR system in the auto dialer which allows customers to choose the most
appropriate options to either get an answer to their query or to get connected with a
department  or  call  center  agent.  This  system  helps  to  generate  better  customer
satisfaction by providing a rich experience.”
The concerned person further added, “The auto dialer provides numerous benefits to
the users in the form of greater lead generation ratio, real-time call monitoring, better
operational efficiency, reduced workforce requirement, enhanced agent’s efficiency,
excellent customer service, and increased revenue. Even, businesses can customize
their outbound campaigns using the software and gain real-time insights by tracking
the performance.”
For more details related to the auto dialer system or to get a free demo of the system,
one can visit- https://hodusoft.com/auto-dialer-software/.
About HoduSoft
Established  in  the  year  2015,  HoduSoft  is  one  of  the  leading  Voice  over  Internet
Protocol (VoIP) solution providers in India. The company has served more than 200
customers in 32 countries spread across 6 continents along with 51 partners offering
the products  throughout  the world.  With  years  of  experience in the VoIP  industry,
HoduSoft  has  come  up  with  several  innovative  products  like  HoduCC,  HoduPBX,
HoduBlast,  and  HoduConf  to  redefine  communication.  With  a  dedicated  approach
towards developing world-class solutions and a wide variety of  products,  HoduSoft
ensures the best returns on technological investments. 
Contact:
Company: HoduSoft 
Address:  
201-Sarthik II, 
Opp. Rajpath Club, 
SG Highway, Ahmedabad, 
Gujarat, India – 380054. 
Contact Number: 
Phone: INDIA: +91-79-48939393, +91-8866728362
USA:  +1 707-708-4638
Email: [email protected]
Website:  https://hodusoft.com/
Source:https://www.prlog.org/12861370-hodusoft-announced-auto-dialer-software-for-businesses-
to-improve-customer-service.html