HoduSoft Announced HoduCC’s Multi-Level IVR Feature for All Types of Businesses
                     HoduSoft Announced HoduCC’s Multi-Level IVR 
Feature for All Types of Businesses
February  10,  2021;  India:  HoduSoft,  a  well-known  VoIP  (Voice  over  Internet
Protocol) solution provider has announced a new multi-level IVR feature of its one of
the best products, known as HoduCC. Suitable for all kinds of call centers, HoduCC is a
consolidated and comprehensive call/contact center software comprising numerous
features. Multi-level Interactive Voice Response (IVR) is one of the best features of this
call  center  software.This  multi-level  interactive  voice  response  (IVR)  helps  to  take  a
business’s inbound calling system to the next level. It is an automated system that
routes call easily for the customers to the most appropriate agent, department, call
queue, or voicemail. Some of the key features of Multi-level IVR include:
• Personalized touch
• Web-based multilevel IVR
• Allow customers to assist themselves
• Offer personalized greetings
• Customize audio prompts and IVR levels as per the business needs
When asked about the details, the concerned person said, “HoduCC multi-level IVR is
suitable for all types of businesses from small to large businesses. With a multi-level
IVR  system,  customers  are  provided  the  option  to  choose  from a  series  of  audio
prompts.  Based  on  their  selected  preference,  they  are  routed  to  a  particular
destination. We offer customized multi-level IVR functions, which mean businesses can
decide how many audio prompts they want to implement for their customers and how
many IVR levels they want to set to get their customers finally connected to the most
appropriate agent.”
The concerned person further added, “The key benefit of our multi-level IVR system is
that it helps businesses to reduce the waiting time of a caller and create the most
appropriate ring groups to assist customers in fulfilling their needs. The IVR menus and
sub-menus offered by this system help customers to find answers to their  queries
instantly. For businesses, implementing a multi-level IVR tool acts as a huge timesaver
not only for their team but for customers as well. It is designed in a manner that it
helps  businesses  maintain  user  loyalty  and  enhance  customer  satisfaction,  which
ultimately leads to increased productivity.”
In  today's  time,  having  a  recorded  automated  voice  responding  is  essential  for
businesses  to  run  their  operations  successfully  while  enhancing  the  customer
satisfaction rate. The IVR system can make a business sound more professional. It
would be correct to say that the multilevel  IVR system is a boon to businesses in
several ways. It is a great way to revolutionize a business. It saves time, money and
most importantly makes routing of inbound calls much easier and efficient. For more
information on HoduSoft's Multi-Level IVR system, get in touch with their experts at
+1-707-708-4638 or email:[email protected]. You can even visit  their  website at
https://hodusoft.com/contact-center-software/.
About HoduSoft
Established  in  the  year  2015,  HoduSoft  is  one  of  the  leading  Voice  over  Internet
Protocol  (VoIP)  solution  providers  in  India  that  has  served  200+ customers  in  32
countries  spread across 6  continents  along with  51 partners  offering the products
throughout the world. With years of experience in the VoIP industry, HoduSoft  has
introduced  an  array  of  innovative  products  to  redefine  communication.  With  a
dedicated approach towards developing world-class solutions and a wide variety of
products, HoduSoft ensures the best returns on technological investments. 
Contact:
Company: HoduSoft 
Address:  
201-Sarthik II, 
Opp. Rajpath Club, 
SG Highway, Ahmedabad, 
Gujarat, India – 380054. 
Contact Number: 
Phone: INDIA: +91-79-48939393, +91-8866728362
USA:  +1 707-708-4638
Email: [email protected]
Website:  https://hodusoft.com/
Source:  https://www.prlog.org/12858699-hodusoft-announced-hoduccs-multi-level-ivr-feature-for-
all-types-of-businesses.html