Uploaded on Dec 22, 2021
HoduSoft’s HoduCC Contact Center Software received the 2021 CUSTOMER Contact Center Technology Award by TMC. The global integrated media company TMC honors vendors and technologies that have embraced technology as a tool for customer service excellence.
HoduSoft bags 2021 Contact Center Technology Award 2021 by TMC
HoduSoft bags 2021 Contact Center Technology Award
2021 by TMC
Ahmedabad, XX Oct 2021: HoduSoft’s HoduCC Contact Center Software received the
2021 CUSTOMER Contact Center Technology Award by TMC. The global integrated
media company TMC honors vendors and technologies that have embraced technology as
a tool for customer service excellence.
In its 16th edition now, the Contact Center Technology Award presented by CUSTOMER
Magazine recognizes companies who demonstrate innovation, quality, and unique
features. In addition to this, these companies have a positive impact on the customer
experience.
“We are delighted to receive the 2021 CUSTOMER Contact Center Technology Award by
TMC. HoduCC is designed to help businesses meet the needs of today’s modern
customers. Digitization and technological developments have ushered in an era of
omnichannel personalization. With HoduCC, companies can take proactive steps to make
customer experiences delightful,” the company Co-Founder and Chief Business
Development Officer, Kartik Khambhati, said.
HoduCC is an advanced and feature-rich call and contact center software suitable for
businesses of all sizes. It allows customer support teams to provide their customers with
personalized and meaningful phone support within an omnichannel customer journey.
“It is a matter of pride for us to be placed among major tech players by the magazine,
which has been honoring leaders in contact center technology for more than 15 years.
HoduSoft strives to bring innovative solutions that help to foster long-term customer
relationships and maximize customer value,” he said.
This award distinguishes their success as innovators, thought leaders, and market movers
in the contact center and customer care industries.
Results of the 2021 CUSTOMER Contact Center Technology Award can be viewed in
CUSTOMER Magazine online and on TMCnet.
About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been
the voice of the call/contact center, CRM and teleservices industries. Through a
combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab
reviews, and the recognition of the innovative leaders in management and technology
through our highly valued awards, CUSTOMER strives to continue to be the publication
that holds the quality bar high for the industry.
About HoduSoft
HoduSoft is an India-headquartered Unified Communications software maker.
Incorporated in 2015, HoduSoft builds quality software products to help businesses
achieve success with their communications tools. Today, HoduSoft is one of the leading
VoIP software makers offering world-class communication products at unmatched value for
companies of all sizes. The latest Gartner Digital Markets Report features HoduSoft’s
HoduCC contact and call center software as a Category Leader and FrontRunner for call
recording software. Other quality software products in the HoduSoft suite include
HoduPBX, HoduBlast, and HoduConf that render personal, intelligent, and delightful
customer experiences.
https://hodusoft.com
For media inquiries:
Email: [email protected]
Phone: India: +91-79-48939393 / +91-8866728362, USA: +1 707-708-4638
Source: https://www.prlog.org/12894216-hodusoft-bags-2021-contact-center-technology-award-
2021-by-tmc.html
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