Uploaded on Nov 18, 2021
HoduCC, an outstanding product of HoduSoft (leading VoIP solution provider) has been awarded with the 2021 CUSTOMER Magazine Product of the Year Award by TMC, a global integrated media company.
HoduSoft Honored With 2021 CUSTOMER Magazine Product of the Year Award
HoduSoft Honored With 2021 CUSTOMER Magazine
Product of the Year Award
April 05, 2021; India: HoduCC, an outstanding product of HoduSoft (leading VoIP
solution provider) has been awarded with the 2021 CUSTOMER Magazine Product of
the Year Award by TMC, a global integrated media company. HoduCC is an advanced
call/contact center software designed to meet the assorted needs of all types and
sizes of businesses. HoduCC is honored for exceptional innovation in the field of VoIP.
This omnichannel contact center software system allows customer support teams
to deliver personalized phone support within an omnichannel customer journey. Being
a well-known Voice over Internet Protocol solution provider throughout the world,
HoduSoft ensures that HoduCC is an ideal contact center software system that comprises
intelligence, security, and advanced features.
Some of the key features of HoduCC include:
• Auto Dialer
• Predictive Dialer
• Progressive Dialer
• Skill Based Mapping
• Automatic Call Distribution
• WebRTC Phone
• Single Tenant & Multi-Tenant
• Multi Level IVR
• Real-Time Analytics & Reports
Other add-on features of HoduCC are:
• IVR & Agent Survey
• Quality Analysis
• SMS Broadcasting
The CUSTOMER Product of the Year Award recognizes the companies that are bringing
innovation in the call center operations, CRM, and teleservices industries. The award
highlights the products that facilitate clients to meet and exceed the expectations of
their customers. HoduCC is one such advanced, highly scalable solution that can easily
accommodate the escalating needs of sales and support teams and their end-users.
This call/contact center software facilitates easy management of call/contact center
services. Whether it’s about making outbound calls, routing incoming calls, or tracking
important call center metrics, HoduCC makes everything simple and flawless.
On behalf of the TMC and Customer magazine, Mr. Rich Tehrani (CEO, TMC) said, “I
would like to congratulate HoduSoft on winning the 2021 Product of the Year Award for
the exceptional performance of HoduCC. I am impressed by HoduSoft’s dedication in
providing quality in solutions that not only enhance the overall customer experience
but also increases ROI for companies that use them. HoduCC has proven deserving
product for this prestigious award and I look forward to having more innovative
products and solutions from HoduSoft in 2021 and beyond.”
On receiving the award, Mr. Kartik Khambhati (Co-Founder & CBDO at HoduSoft) said,
“It’s a great achievement for us to receive the 2021 CUSTOMER Magazine Product of
the Year Award. I would like to congratulate our team for winning this valuable award. I
am truly humbled to have a team of people who are highly dedicated, professional,
and full of enthusiasm. They supported the company to achieve its overwhelming
success. Their dedication and out-of-the-box thinking helps in bringing innovative
products like HoduCC that can make a great difference in the overall operations of
call/contact centers.”
About HoduSoft
HoduSoft is one of the leading Voice over Internet Protocol (VoIP) solution providers
throughout the world. With years of experience in the VoIP industry, HoduSoft has
introduced an array of innovative products to redefine communication. With a
dedicated approach towards developing world-class solutions and a wide variety of
products, HoduSoft ensures the best returns on technological investments. Till now,
HoduSoft has served 200+ customers in 32 countries spread across 6 continents along
with 51 partners offering the products throughout the world.
Contact:
Company: HoduSoft
Address:
201-Sarthik II,
Opp. Rajpath Club,
SG Highway, Ahmedabad,
Gujarat, India – 380054.
Contact Number:
Phone: INDIA: +91-79-48939393, +91-8866728362
USA: +1 707-708-4638
Email: [email protected]
Website: https://hodusoft.com/
Source: https://www.prlog.org/12865082-hodusoft-honored-with-2021-customer-
magazine-product-of-the-year-award.html
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