Uploaded on Feb 7, 2022
HoduSoft Pvt. Ltd., VoIP solutions provider, has recently declared that they are now offering tailor-made contact center software for the logistics industry. The company aims to leverage the use of technology and facilitate business communication for the industry segment.
Hodusoft Pvt. Ltd. Announces Contact Center Software for Logistics Industry
Hodusoft Pvt Ltd Announces Contact Center
Software for Logistics Industry
Body:
HoduSoft Pvt. Ltd., VoIP solutions provider, has recently declared that they are now offering tailor-
made contact center software for the logistics industry. The company aims to leverage the use of
technology and facilitate business communication for the industry segment.
HoduCC is the exclusive product of HoduSoft Pvt. Ltd. which proposes industry-specific call center
solutions. With the rapid proliferation in technology, the way customers communicate with business
is changed. They demand quick, simple, and uninterrupted communication services. Hence, the
organization is proposing the contact center solution for the logistics industry to elevate customers'
experience.
Comprehensively, the organization contributes a wide range of functionality that incorporates skill-
based mapping, automatic call distribution, real-time analytics & report, auto dialer, call transfer
call disposition details, conference calls, multi-user login, and many more. The ultimate aim of this
solution is to facilitate the industry to easily communicate with customers and expand business
growth. Besides, it also offers add-on features on demand; agent survey, quality analysis, SMS
broadcasting.
Mr. Kartik Khambhati, Co-founder, CBDO at HoduSoft Pvt. Ltd. said, "Our organization is
envisioned to develop software solutions to improve productivity, efficiency, and operational
visibility. With the contact center software (HoduCC), we deliver exceptional services that facilitate
the logistics industry to empower business communication. Whether our clients want custom
solutions or ask us to propose the best solution, we end up delivering the best software solution with
the given time frame".
HoSoft's omnichannel contact center software is capable of handling 1000+concurrent calls and
250+ agents. The interactive user interface and user experience attract clients to choose this
software solution over others. Also, it has an easy deployment process. And, it can be customized as
per business requirements. In short, it is one of the robust, secure, scalable, contact center software
that is highly recommended for SMEs.
In addition, HoduSOft offers exclusive CRM integration (Zoho Phone Bridge) and SMS integration
(Twilio and Telnyx). Whether a client wants omnichannel contact center software, inbound
software, or outbound software, Hodusoft can offer all types of contact center solutions. HouduCC -
omnichannel contact center software completely supports unified communication including chat,
voice, video, email, SMS, and social media.
Apart from the call center and contact center solution, the firm also proposes other software
solutions such as IP PBX solution, audio conferencing software, voice and SMS broadcasting
software. Beside, HoduSoft Pvt. Ltd. also offers opportunities to become its channel partner with
zero investment and ongoing product support.
About the Company:
Since 2015 Hodusoft is offering preeminent business VoIP solutions. The company has more than
50 partners worldwide that represent several products of HoduSoft including HoduPBX, HoduCC,
HoduConf & HoduBS. With hands-on knowledge and expertise on numerous communication
projects, HoduSoft quickly understands customer requirements and develops effective, user friendly
end solutions. This firm aims in designing and developing VoIP products that deliver top-class
performance and stability.
Contact Details:
Phone: +1 707-708-4638, +91 8866728362
Email: [email protected]
Website: http://hodusoft.com/
Source: https://www.prlog.org/12828269-hodusoft-pvt-ltd-announces-contact-center-software-for-
logistics-industry.html
Comments