Why Chat Bots Are the Future of Communication
                     Why Chat Bots Are the Future of 
Communication 
Presented By- Infoxen Technologies
What are AI Chatbots 
basically?
“ These are an advanced form of software that is 
devised to exchange a “question-response” kind 
of communication between humans & machines. 
They leverage great use of NLP (Natural 
language processing) & often can be molded in a 
format of messaging apps, mobile apps, 
websites, telephone & maybe more in the future. 
”
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How Do They Work?
• In short, these chatbots returns the response to the user, based 
on their entered or conveyed input.
• They perform a task called “user request analysis”, wherein they 
identify the user’s entered input or information and amplifies 
the intent or reasoning behind it.
• Later, on understanding the intent, they extract & return the 
output with a relevant response.
[email protected] www.infoxen.com +1-408-878-6816
Future lies with Chatbot 
Services…
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“According to Chatbot Report 2019: 
Global Trends and Analysis, Business 
Insider experts predict that by 2020, 
80% of enterprises will use 
Chatbot Services. According to Lauren 
Foye, by 2022, there is a high 
possibility that banks may automate 
up to 90% of their customer interaction 
using chatbots. “
image source
[email protected] www.infoxen.com +1-408-878-6816
The Future Of Bots Is In AI…
1 The Basic
Keywords and Commands Narrow AI
2 The Simple
Support & decision Making
The Personal
3 Personalisation & NLP
4 The Complex
Turning Test General AI
[email protected] www.infoxen.com +1-408-878-6816
Bots  Artificial Intellegence
Standalone conversation- machines, Beyond bots, using smart data to always learn and 
Pushing Boarding Passes, status updates improve. Support agents with suggested answers, 
and other automated messages. No humans involved use data collected on the customer to give a 
personal , fast and correct answer.
[email protected] www.infoxen.com +1-408-878-6816
Why Chat Bots Are the Future of Communication
• A Great Tool to Enhance 
Revenue Model
• Increased Customer 
Engagement 
• They Capture Customer 
Insight & Behavior 
• Easy Way to Enter the 
Global Markets 
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Industries/Sectors coverd by Chatbots 
or Virtual Assistants
[email protected] www.infoxen.com +1-408-878-6816
Cost to Build Enterprise
“It ranges from $25,000 to $30,000 to build one well-structured chatbot. The 
price range is dependent & varies according to the time it took to build, 
technologies or languages utilized & the most obvious – developer’s fee & 
working hours.
This is the basic range where most chatbot development services, design, 
develop, and implement the customized chatbots.”
How much does it Cost to Build Enterprise Chatbots
?
[email protected] www.infoxen.com +1-408-878-6816
Contact Us At:
Infoxen Technologies Inc.
C-217, Ground Floor, Sector 63,
Noida, Gautam Buddha Nagar,
U.P., India, 201309
[email protected]
+91-120-4106877
+91-8077580066
www.infoxen.com