Uploaded on Feb 2, 2022
What are the steps in the CXDebunked Customer Journey
CXDebunked Planning The Customer Journey
#CXDebunked
Planning the customer journey
Start
300+ CUSTOMERS | 12+ BUSINESS VERTICALS | 15+ COUNTRIES
2.
Listen
1.
Keep the
experience
simple
4.
Resolve any
queries at the
earliest
3.
Communicate
6.
Keep
information
secure
5.
Personalize
7. Finish
Deliver trust
300+ CUSTOMERS | 12+ BUSINESS VERTICALS | 15+ COUNTRIES
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