220-902 Questions Answers
                     CompTIA
220-902
CompTIA A+ 
Certification 
Exam
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Question NO 1,
A technician is instructed to configure a new workstation to boot the OS from the network. The technician 
must enable which of the following FIRST?
A. PXE
B. WOL
C. WiFi
D. UPNP
Answer: A
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Question NO 2,
A technician is troubleshooting a PC with multiple volumes. To verify which are active and assigned drive 
letters, the technician should use the LIST function of which of the following commands?
A. extract
B. diskpart
C. bootrec
D. chkdsk
Answer: B
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Question NO 3,
When using Microsoft Windows 8.1 Operating System, which of the following features allows scripts and 
snippets to run?
A. One Drive
B. XP Mode
C. Power Shell
D. Windows Firewall
Answer: C
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Question NO 4,
A PC technician notices that the printers deployed via a new Group Policy are not showing up on the 
workstation. Which of the following commands should be run on the PC?
A. extract
B. robocopy
C. gpupdate
D. tasklist
Answer: C
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Question NO 5,
A technician is tasked with installing Windows on numerous network PCs. Which of the following is the 
QUICKEST method for getting a standard configuration to the PCs?
A. Prebuilt image using PXE
B. Single solid state/flash drive with answer file
C. Hot swappable image drive
D. Internal hard drive partition with the image
Answer: A
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Question NO 6,
A user prefers an external monitor, mouse, and keyboard for a laptop. The user does not want to use the
built-in screen; however, when the laptop lid is closed, it goes into sleep mode. Which of the following 
Control Panel items can be used to disable this feature?
A. Action Center
B. System
C. Display Settings
D. Power Options
Answer: D
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Question NO 7,
A technician is remotely connecting to a workstation using SSH to transfer a security hotfix. Which of the 
following command line tools would the technician use to create a directory to store the hotfix?
A. dir
B. rd
C. cd
D. md
Answer: D
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Question NO 8,
A small office experiences frequent power outages. Upon rebooting the Windows workstations after each 
power outage, users report the inability to open shared files. Which of the following MUST a technician 
configure to resolve this issue in the future?
A. Check the “Reconnect at logon” checkbox for the mapped network drive
B. Connect all computers in the office to UPS devices
C. Re-map the mapped network drive with the domain administrator account
D. Replace the hard drives on the file server hosting the shared files
Answer: A
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Question NO 9,
Which of the following updates should be performed on a regular basis to ensure the OS has the latest security 
patches?
A. Anti-malware updates
B. Driver updates
C. Windows updates
D. Firmware updates
Answer: C
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Question NO 10,
A technician is trying to install Windows on a computer. The install process reports there are no storage 
devices available, but the BIOS shows a hard drive is installed. Which of the following does the technician 
need to do?
A. Create a primary partition
B. Use NTFS
C. Enable PXE
D. Install third-party drivers
Answer: D
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