Agentforce Autonomous AI Agents by Achieva
                     Agentforce: 
Autonomous AI 
Agents by Achieva
Unlock smarter productivity with AI agents on the Salesforce platform
Introducing 
Agentforce
Agentforce is Achieva's premier service offering built 
around Salesforce's revolutionary autonomous AI agents. 
These intelligent agents leverage your existing CRM data 
and the Einstein Trust Layer to operate independently, 
making decisions and taking actions without constant 
human oversight.
By automating routine tasks and handling repetitive 
workflows, Agentforce frees your human teams to focus 
on high-value strategic work that drives business growth 
and innovation.
Key 
Capabilities
Agent Builder Atlas Reasoning 
Low-code/no-code platform to define topics, AEdnvgainnceed AI engine that enables intelligent planning, 
instructions, and actions—empowering business users autonomous decision-making, and precise execution of 
to create agents without technical expertise. complex tasks.
Agent Script Voice Support
Seamlessly combines deterministic workflows with AI-powered voice capabilities across phone, web, and 
LLM-based reasoning for predictable yet flexible agent mobile channels for natural conversational 
behavior. experiences.
Security & 
0Governance0
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Built-in Guardrails Einstein Trust Layer
Comprehensive safety Enterprise-grade protection 
mechanisms ensure agents that safeguards data privacy, 
behave accurately and prevents AI hallucinations, 
responsibly, preventing and retains no unnecessary 
unauthorized actions. customer data.
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Complete Data 
GFuoll vaeudrnita cnapcaebilities, role-based access control, end-to-end 
encryption, and compliance with industry regulations.
Powerful Use Cases Across Your 
Business
Customer Service 
AAugteonnotmously handles cases, answers FAQs, resolves issues, and intelligently escalates complex situations to human agents when needed.
Sales Development 
PArgoaecntitvely engages leads, qualifies prospects, schedules meetings, and nurtures relationships throughout the sales pipeline.
Sales Coach
Provides personalized role-play scenarios, real-time feedback, and data-driven strategies to help sales teams close more deals.
Personal Shopping 
AAsgseisntst customers on ecommerce sites and messaging apps with product recommendations, inventory checks, and purchase guidance.
Campaign Agent
Autonomously designs, launches, and optimizes marketing campaigns, continuously improving performance based on real-time data.
Measurable Customer 
Impact
Rapid Deployment
Launch quickly using pre-built templates or customize agents to your 
specific business needs in days, not months.
24/7 Availability
Dramatically improved response times with round-the-clock agent 
availability, ensuring customers get help whenever they need it.
Seamless 
Scalability
Scale effortlessly across multiple channels and use cases while leveraging 
your existing Salesforce data infrastructure.
Proven Results
Real-world customers achieving faster claim resolution, higher satisfaction 
scores, and measurable productivity gains.
Why Partner with 
Achieva?
Certified Excellence
Salesforce Summit Partner with a team of certified Salesforce experts who 
understand the platform inside and out.
Full-Service Support
End-to-end services including strategic consulting, implementation, 
customization, integration, and ongoing managed services.
Deep Expertise
Comprehensive knowledge across Sales Cloud, Service Cloud, Marketing 
Cloud, and custom automation solutions tailored to your needs.
Global Delivery
Worldwide delivery capability with local expertise, ensuring optimal ROI and 
seamless support across time zones.
Start Your AI Transformation 
Today
Get in Touch
Phone: +1 609-632-0350
Website: achieva.ai/agentforce
Talk to an AI expert today to explore Agentforce use 
cases and start your automation journey. Let's unlock the 
full potential of autonomous AI agents for your business.