Business Process Outsourcing (BPO) Services Market
                     Market Analysis  
The global Business Process Outsourcing Services Market will touch USD 335.2 billion at a 
10.8% CAGR between the forecast period 2019- 2024, states the recent Market Research 
Future (MRFR) analysis. Business process outsourcing (BPO), simply put, is a process where the 
company contracts the supporting business activities to third-party service companies.  
Various factors are propelling the future of outsourcing services market growth. According to 
the recent MRFR report, such factors include growing adoption of BPO services in IT and 
telecommunication, growing investments by enterprises for outsourcing business processes, 
and technological development are adding to the global business process outsourcing industry 
revenue growth in the region.  
On the contrary, integrity and data privacy, and the recent COVID-19 pandemic may limit the 
global business process outsourcing services market growth in the region.  
Market Segmentation 
The MRFR report highlights an inclusive segmental analysis of the global BPO industry based on 
vertical, organization size, deployment, and type.  
By type, the global business process outsourcing services market is segmented into training and 
development outsourcing, e-commerce support services, back office outsourcing, finance and 
accounting outsourcing, IT outsourcing, and others. Of these, the IT outsourcing will lead the 
market over the forecast period. It is predicted to develop at a 9.4% CAGR.  
By deployment, the global business process outsourcing services market is segmented into on-
premise and cloud. Of these, the on-premise segment will dominate the market over the 
forecast period and at a 7.5% CAGR.  
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By organization size, the global Business Process Outsourcing (BPO) Services Market is 
segmented into large enterprises and SMEs. Of these, the large enterprises will spearhead the 
market over the forecast period at an 8.5% CAGR.  
By vertical, the business process outsourcing services market is segmented into government 
and defense, life sciences, healthcare, manufacturing, retail and consumer goods, IT and 
telecommunications, BFSI, and others. Of these, the BFSI segment will stay at the forefront in 
the market over the forecast period at a 9.6% CAGR.  
Regional Analysis  
By region, the global business process outsourcing services market covers the growth 
opportunities and recent trends across Europe, North America, the Asia Pacific (APAC), South 
America, and the Middle East and Africa (MEA). Of these, North America will spearhead the 
market over the forecast period. Technological advances, growing demand for such services, 
shift towards the adoption of BPO services to focus on core business by business enterprises, 
the presence of well-established infrastructure, and implementation of advanced technologies 
are adding to the global business process outsourcing services market growth in the region. 
Canada and the US have the utmost share in the market.  
In Europe, the global business process outsourcing services market is predicted to have the 
second-largest share over the forecast period. Provision of customization and flexibility of 
service offerings to better meet individual needs, growing demand for cloud computing 
technology, the availability of skilled workforce, and the availability of the quality of service and 
operational efficiency are adding to the global business process outsourcing services market 
growth in the region.  
In the APAC region, the global business process outsourcing services market is predicted to 
have healthy growth during the forecast period and at a positive CAGR. The consolidation of 
prominent players is adding to the global business process outsourcing services market growth 
in the region.  
In the MEA and South America, the global business process outsourcing services market is 
predicted to have sound growth over the forecast period.  
Key Players  
Key players profiled in the global business process outsourcing (BPO) services market report 
include Conneqt Business Solution Limited, TTEC Holdings, Inc., Tata Consultancy Services 
Limited (TCS), IBM Corporation, Infosys BPM Limited, Capgemini, WNS (Holdings) Ltd, 
Accenture PLC, Conduent Inc., LLC, and ADP. Industry players have incorporated key strategies 
to stay at the forefront, such as mergers, geographic expansions, acquisitions, and others.  
Browse Complete Report @ https://www.marketresearchfuture.com/reports/business-
process-outsourcing-services-market-4451  
Global Business Process Outsourcing (BPO) Services Market Research Report: By Type (IT 
Outsourcing, Finance, and Accounting Outsourcing, Back Office Outsourcing, E-Commerce 
Support Services, others), Deployment ( Cloud, On-Premise), Vertical (BFSI, IT and 
Telecommunications, Healthcare and Life Sciences, Others), Region(North America, Europe, 
Asia Pacific, Middle East, and Africa, South America) - Forecast till 2027 
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