Uploaded on May 13, 2025
ThirdEye Data built an AI chatbot to let IT teams access organizational knowledge via natural language. Customer: Global IT firm with scattered internal docs across sales and project teams
AI-powered Knowledge Repository Chatbot for IT Services Company
AI-POWERED KNOWLEDGE
REPOSITORY CHATBOT FOR
IT SERVICES COMPANY
OVERVIEW
Creating a better IT solutions
Solution:
ThirdEye Data built an AI chatbot to let IT
teams access organizational knowledge via
natural language.
Customer:
Global IT firm with scattered internal docs
across sales and project teams.
PROBLEM
STATEMENT
Scattered internal docs made it hard for IT teams to
find info quickly and efficiently.
AI CHATBOT INTERFACE: CENTRALIZED REPOSITORY: AUTO METADATA TAGGING: BULK SEARCH & SCALABLE AZURE ARCHITECTURE:
NATURAL LANGUAGE UNIFIED ACCESS TO SALES, CONTENT-BASED RELEVANCE RANKING: BUILT USING AZURE OPENAI, BLOB
QUERYING FOR CONTEXT- PROJECT, AND TECHNICAL CLASSIFICATION FOR INTELLIGENT DOCUMENT STORAGE, COGNITIVE SEARCH,
AWARE RESPONSES. DOCUMENTS. BETTER RETRIEVAL. FILTERING AND SCORING. AND FUNCTIONS.
VALUE CREATED
50%+ REDUCTION IN SEARCH
TIME
IMPROVED PROPOSAL QUALITY
THROUGH KNOWLEDGE REUSE
STREAMLINED COLLABORATION
ACROSS TEAMS
AUTOMATED DOCUMENT
INDEXING AND TAGGING
SCALABLE AND SECURE AI ARCHI
-TECTURE FOR FUTURE EXPANSION
THANKYOU
SCAN HERE TO SEE DEMO ON YOUR DATAS
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