Uploaded on Jan 15, 2020
With Enquiry Management Software used in the enrolment and admission processes of the education system can effectively and efficiently help in identifying the prospect students, automate communication and responses to keep the prospective students in loop and engaged throughout the enrolment cycle and have the student’s data, information automatically filled/entered into the database.
Software is necessary for the educational establishments like colleges and universities
Software is necessary for the educational
establishments like colleges and
universities
1. Student Enquiry Control
● Komm Kiosk helps you convert interested enquiries
to students.
● And not just from a fixed area but from all over the
world with the help of the advancing technology.
● It allows the user to capture, convert and manage
the prospects as well as interested candidates.
2. Comprehensive Dashboard
● The comprehensive dashboard of the
enquiry management software gives a complete
overview of the entire status of different stages of the
enquiries.
● It will include the basic statistics of conversion ratio,
daily, weekly and monthly enquiry analysis, source wise
analysis and peak time analysis.
3. Enquiry Reminder System
● The software provides the user with the facility to set
reminders and the system will auto generate a list for
those specific dates and remind you at the set time.
● The reminder feature helps especially when the
candidate/student has asked for a specific date, time
or both.
4. Mass Uploading of
admission/enrolment forms
● With this management solution the user can do
mass uploading of the enquiries collected from
various sources namely calls, in-person, SMS, online
forms .
● And websites easily and quickly by importing from
any excel sheet and start working on the student
enquiries as quickly as possible.
5. Send SMS / Email Alerts
● This incredible feature provides the ability to send
group SMS .
● And email alerts to students having similar enquiries
or details about the registration process.
6. Verify and Manage Enquiries
● The software allows the admin to manage.
● And keep a track of duplicate enquiries by entering
the enquiry details and crosschecking it with the
previously catered enquiries.
7. Automated Enquiry Distribution
● This feature allows the distribution of enquiries
with ease among the counselors, i.e., if the
assigned counselor is unable to take the new
enquiry, in that case the admin can assign that
enquiry to another counselor with a message
including the details of the enquirer.
● And keep track of the team’s progress.
8. Classifies the Different Types of
Enquiries
● This feature helps in the classification and
systematic organization of the enquiries by
filters like contacted, uncontacted, priority, to be
followed up, pending, etc.
● Making it easy to have the updated contact
information and in tracking the enquiries.
Thank you for watching
Komm Kiosk
Published by https://kommkiosk.com/
Article Source:
https://medium.com/@kioskkomm/what-is-the-need-for-enquiry-management-software-82c2503da6d7
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