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2020 MB-901 Dumps - MB-901 Questions Answers - Dumpsforsure.com
Micro soft
MB-9 01
Microsoft Dynamics 365 Fundamentals
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Question: 1
A company uses dynamic 365 Supply Chain Management.
The company hires seasonal workers during peak summer months. The workers must quickly learn to
operate manufacturing machinery.
You need to streamline training for the workers and provide a consistent and standardized way to
perform tasks.
What should you recommend?
A. Remote Assist
B. Layout
C. Guides
Answer: A
Reference:
https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/
Question: 2
A Company uses Dynamic 365 Supply Chain Management.
A machine on the manufacturing floor breaks down. A senior technician located at another plats has
been trying to help diagnose he problem over the phone. The technician is not able to help the onsite
technician make the appropriate fix.
You need to recommend a solution that allows the senior technician to provide visual guidance to the
onsite technician.
What should you recommend?
A. Power Virtual Agents
B. Layout
C. Remote Assist
Answer: C
Question: 3
What are two benefits of using Sales Insights with Dynamic 365 Sales? Each correct Answer presents a
complete solution.
NOTE: Each correct selection is worth one point.
A. Guides sellers to focus on opportunities at risk.
B. Provide end-to-end views of customer journeys.
C. Make suggestions for net steps in a sales process.
D. Manage and improve artificial intelligence grouping to cases as topics.
Answer: AC
Question: 4
DRAG DROP
A customer is investigating the insight capabilities of Dynamics 365.
Match each app to its goal.
Instructions: To answer, drag the appropriate app from the column on the left to its goal on the right.
Each app may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Answer:
Question: 5
A service company has many agents who create cases. Case title often use different words the same
meaning.
The company wants to use artificial intelligence to quickly and accurately spot trends in service.
You need recommend a solution for the company.
What should recommend.
A. Sales Insight
B. Customer Service insights
C. Customer Service
Answer: B
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