Speech Analytics Market Strategies: Enhancing Customer Engagement


Maddyharshu

Uploaded on May 3, 2024

Category Technology

The Speech Analytics Market is expected to reach $14.1 billion by 2029, at a CAGR of 20.1% during the forecast period 2022–2029. The growth of the global speech analytics market is driven by factors such as the surge in demand for speech analytics to improve contact center operations, the emergence of speech analytics to enhance fraud detection, and the rising demand for speech-based biometric systems during the COVID-19 pandemic. The increasing demand for speech analytics in the healthcare sector and the growing demand for cloud-based speech analytics solutions to bolster customer retention are expected to offer significant growth opportunities for the speech analytics market. Besides, limited use cases of real-time speech analytics pose a serious challenge to the growth of the speech analytics market.

Category Technology

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