Top 6 Features Of Microsoft Dynamics 365 That Make It A Worthwhile Investment
                     Top 6 Features Of Microsoft Dynamics 365 That 
Make It A Worthwhile Investment
Original blog published in: 
https://www.manektech.com/blog/top-12-features-of-micr
osoft-dynamics-365-that-make-it-a-worthwhile-investment
Introduction 
Microsoft Dynamics is a trending ERP and CRM enterprise system developed to solve the challenges of organizations and their 
customers. Besides meeting the current challenges, Microsoft Dynamics makes the entire system futuristic by equipping them with 
tools and intelligence to scale with time and quickly adapt to market changes. MS Dynamics is a set of intelligent tools that can be 
used to run all the processes and functioning of any business. 
Here are the features of Microsoft Dynamics 365 development that can help every company enhance productivity. 
Original blog published in: 
https://www.manektech.com/blog/top-
12-features-of-microsoft-dynamics-365-t
hat-make-it-a-worthwhile-investment
1. Microsoft Dynamics Customer Data Platform
This has two segments – customer insights and customer's voice. Customer insights offer a real-time customer data platform that 
helps the organization understand its customers and offers a higher level of personalization. Marketers can orchestrate customer 
journeys to predict consumer behavior and create the required solution. The customer's voice is about collecting and effectively using 
customer feedback with the help of a feedback management solution.  
Original blog published in: 
https://www.manektech.com/blog/top-12-features-of-
microsoft-dynamics-365-that-make-it-a-worthwhile-inv
estment
2. Microsoft Dynamics Sales
Microsoft Dynamics brings forth actionable sales intelligence for the sales team to work upon. The sales team gets a priority list for the 
activities for efficient time and resource management. The sales team can use the Microsoft dynamics sales feature to understand the 
revenue fluctuations and focus on the areas that demand attention. 
Original blog published in: 
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atures-of-microsoft-dynamics-365-that-make
-it-a-worthwhile-investment
3. Microsoft Dynamics 365 Service
This feature is inclusive of customer service, field service, 
and remote assistance. Organizations get to employ AI-
powered productivity tools to help sales agents. They 
can also get the help of virtual agents to enhance their 
visibility and improve the customer experience. The data 
insights can help the companies offer predictive services 
to evolve with customer needs and solve the issues 
before they become huge. Organizations can 
hire Microsoft dynamics development services to 
exploit this tool to its maximum potential. 
Original blog published in: 
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microsoft-dynamics-365-that-make-it-a-worthwhile-inv
estment
4. Microsoft Dynamics Marketing 
Marketers can use AI-driven channels to predict the customer behavior, and intelligent recommendations to design effective content 
for the audience. This move is towards enabling marketers to personalize the user journey and create impactful marketing campaigns. 
There are many built-in features to facilitate better collaboration between different teams to offer a holistic customer experience. 
Original blog published in: 
https://www.manektech.com/blog/top-12-features-o
f-microsoft-dynamics-365-that-make-it-a-worthwhile-
investment
5. Microsoft Dynamics 365 Commerce
When we talk of commerce, we take different marketing channels into account. Microsoft Dynamics offers tools to upend engagement 
across traditional and new channels. One single platform brings all the stakeholders on one unified platform. AI-driven tools can 
collect data and generate useful insights regarding customer behavior, market dynamics, and the productivity of the company.
Original blog published in: 
https://www.manektech.com/blog/top-12-featu
res-of-microsoft-dynamics-365-that-make-it-a-w
orthwhile-investment
6. Microsoft Dynamics 365 Supply Chain
Predictive supply chain and intelligent order management can help companies build a sustainable supply chain resilient to any COVID 
–like disruption in the future. Innovative tools and standardized processes reduce errors and enhance efficiency. With intelligence at 
every step, organizations can automate the supply chain to improve management and adapt quickly to market changes. 
Original blog published in: 
https://www.manektech.com/blog/top-12-features-o
f-microsoft-dynamics-365-that-make-it-a-worthwhile-
investment
Thank You… 
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