Top 12 Chatbots For Website | Best AI Chatbots Software To Use In 2021
                     
Top 12 Chatbots For Website To Boost 
Customer  Experience And Sales In 2021
by Mariya James / February 8, 
2021
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Presently, 58% of B2B and 42% of B2C businesses are having a chatbot on their website to boost 
their customer  service. Unarguably, a chatbot is a significant tool for businesses to interact with their 
existing and potential  customers.
As it enables companies to establish a swift communication channel, it is cherished by both 
consumers and  businesses. 40% of millennials leverage the bot on an everyday basis. The hype of 
chatbot is ever-increasing due to  the access of a variety of chatbots for websites, available both free 
and premium features.
The following representation shows how rapidly chatbots are being accepted among businesses and 
consumers.
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Are you wondering how to integrate a chatbot into the website? Well! It s easy; all you need to find a 
chatbot service  that you want to use within your application, and you can subscribe to it in simple 
steps. However, choosing the best  free chatbot for the website is critical as your consumers expect a 
personalized experience.
Thus, in this article, we will glean insights about the best ai chatbot software for websites that 
can provide your  consumers intuitive, seamless, and human-like conversation experience. So, 
stay hooked with me here.
Don’t Miss: History And Evolution Of ChatBots
Top 12 Chatbot For Website To Leverage In 2021
Table of Contents 
1.Top 12 Chatbot For Website To Leverage In 2021
1. #1. ArtiBot.ai
2. #2. Mobile Monkey
3. #3. Acobot
4. #4. Tidio
5. #5. Engati
6. #6. Drift
7. #7. Botsify
8. #8. Flow XO
9. #9. ManyChat
10. #10. Quriobot
11. #11. Collect.chat
12. #12. ChatFuel
13. RELATED STORIES
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Development?
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In 2021
#1. 
ArtiBot.ai
ArtiBot is a bonus chatbot for a business website: it helps in generating leads through automated 
chatting. And! It  thrives as a major chatbot platform among businesses due to its comprehensive 
set of highly useful features for  companies.
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Moreover, this chatbot works 24/7 and contributes to an enhanced customer experience. For a more 
personalized  chatbot, you can hire chatbot developers and get it designed the way you want.
Features: Generate Leads, Accept Payment, Book & Schedule Appointments, Connect With 
Google Calendar.  Why Choose?
Available 27/7
Answering questions Of 
consumers  Provide questions 
with multiple choice  Enable use 
of field validation
Price: Free to use with free 
templates. Though option Pro plan 
a#v2a.i laMbloe bwiilteh  a number of extra 
features at
$M1o9/nmkoenyth.
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It is a popular and admired chatbot for websites that allows you to develop a bot through OmniChat 
technology. You  can use this chatbot within web chat, SMS text messages, and even within 
Messenger. Per Entrepreneurs, it is the  best ai chatbot for customer services with a 50%-80% open 
rate in the first hour.
Its click-through rate on Facebook messages is 20%. It is coveted for saving the time and money that 
you spend in  creating bots for different platforms. It is a one-stop solution that can be installed on 
multiple platforms. Moreover,  it enables your customer service team to respond quickly to 
consumers’ queries.
Features: Facebook Ads, Web Chat Tools, Messaging Automation, Contact growth tool, OmniChat, etc.
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Why Choose?
A single inbox for all integration
Monitor and respond from different 
channels.  Integration with third-party 
software
Price: It’s available at $14.25/month, which can be annually for the number of leads. Besides, the 
Free version is  also available with some features and unlimited leads.
#3. Acobot
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Have you heard about Acobot? Well! You can find it mentioned many times if you ask experts. It is an 
easy-to-use &  best free ai chatbot for an eCommerce website and focuses on engaging, converting, 
and retaining customers. It  helps the visitor to the online shop and guides them in a human-friendly 
way to the sales funnel.
It works to convert the visitor into lead generation through behavior-based personalized messages. 
Moreover, it  works to bring back your customer through engagement and remarketing. Thus, this 
software is very famous  among businesses. Nevertheless, for a customized ai chatbot solution, 
hire python developers who are experts in  AI/ML integration.
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Features: Uses discounts and coupons to collect leads, Work to reduces cart abandonment, Adept at 
cross-selling  and upselling, Works autonomously
Why choose?
It analyzes stores and gets started itself.  
Enhances over time and trigger more 
interaction  Assisted shopping experience
Loyalty program & Lead Generation
Price: It is available for a free trial for up to 15 days. Its charges are taking place on 0.6% of total 
sales. Though, it is  good that there are no monthly charges.
#4. 
Tidio
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Tidio is a platform providing live chat assistance. It is powered by chatbots and enables you to 
communicate with  clients on different platforms, including web, mobile, Facebook, and more.
You can answer all inquiries of users via an easy dashboard and a mobile app at any time from 
anywhere. Besides,  you can leverage automation to answer customer questions available with a 
design funnel for lead generation.
Features: Chat Automation, AutomateTedious Processes, real-time customer support, multiple 
channels, and more.  Why Choose?
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Chatbot template for creating own scenarios
Work on keywords and customer 
behavior  Easy to integrate a chatbot 
into the website  Enable email 
marketing
A help desk software
Price: A Free plan is available without 
c#h5a.t bEotnsg, antdi a pro plan is available for 
$18 per month.
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It is a multi-channel bot platform, the best fit for CS, HR, marketing, and sales. This platform is a 
boon for online  stores and medium businesses and has been claimed as one of the best free 
chatbots for the website. Only 10  minutes are required to activate this chatbot, and you can 
develop this for 12 different channels such as Skype,  Twitter, Viber, and Kik.
Engati is a powerful tool that can help you handle customer service, sales, and marketing with ease. 
Moreover, you  can also deal with HR tasks with ease. Its distributed usage allows you to look after 
messages coming from
different sources. You must use it to build a chatbot for the website.
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Features: Engage via automation, engage via Agents, Simplified bot training, Organize customer 
conversations, and  more.
Why Choose?
Mange online store and medium 
businesses  Extended Legacy support
Leverage higher capacity
Massive template 
collection  Video 
tutorials
Price: Free/$21 for 
premium features. Also, a 
Free version available.
Moreover, if you want to develop an AI chatbot oriented to your business processes, you can 
hire AI developers deft  in creating business-specific bots.
Must Read: How Can Chatbots Benefit Your Business In 2020?
#6. Drift
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Drift is a great combination of live chat and an automated bot to build a chatbot for websites. This 
tool is integrated  with the well-known CRMs, and email marketing services.
Using this bot, you can proactively engage with customers in conversations to boost the sales of your 
products and  services. The major purpose of designing this solution is to leverage conversations for 
conversions and enables you  to create sales-boosting scenarios.
Moreover, you can integrate tools like Zendesk, Help Scout, and more. It’s a suitable chatbot for 
websites of large  businesses.
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Features: Live Chat, Unify sales and marketing data, Conversational AI, Email marketing and 
response, and more.
Why Choose?
Contextualized 
recommendations  Book sales 
meetings 24/7  Personalized 
chat experience
Price: It starts from $400/month 
billed annually. However, it 
allows up to 5 users.
#7. 
Botsify
If you want to engage with your social media target audience, then indeed, Botsify is the most useful 
chatbot for the  website. It is changing the customer service experience via live chatbots and allows 
you to increase consumer  retention and satisfaction.
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It allows automated customer service tasks and reduces the burden. Moreover, it enables you to 
create a free  account and chatbot for the website for 14 days.
Features: Generate More Leads via Conversational Forms, Switch to Chatbot from Human 
Support, Multiple  languages support, Integrate chatbot with Facebook Messenger, Whatsapp, 
SMS, and website.
Why Choose?
Faster response rate
Better customer retention
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More qualified leads
Access to multiple chatbots
Price: It comes with two options: self-serviced bot at $50/month and Fully managed service at 
$300 per month.
#8. Flow 
XO
Flow XO is one of the most effective toolsets for businesses that want to interact with their 
customers eficiently,  effectively through intelligent service. It works as a wonderful way of 
communication between your business and  customers by avoiding extensive chat emails, phone 
calls, and other means.
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To build chatbot Flow XO, you don t need to have any coding skills. You can create this chatbot on 
different  platforms, including websites, apps, and Facebook Messenger. It is admired as the best 
free chatbot for websites  due to automated customer service, enhanced customer satisfaction, and 
live chat features.
Features: Pre-filet leads, Answer simple questions, Provide virtual welcome mat, Light-hearted 
entertainment, and  more.
Why Choose?
To make HTTP 
requests.  Handle 
huge workflow
Set and get attributes
Initiate on new 
workflow
Price: It is available free, 
but paid plans start 
from $19/month. In 
contrast, its standard 
plan is available on
$29/month with five 
bots.
Related: 
How is Chatbot shap
ing the 
Future 
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Infographic
#9. ManyChat
ManyChat is a very popular chatbot builder for Facebook messenger. While 1.3 billion people are 
available on  Facebook messenger, this chatbot allows you to reach them in an innovative way with 
powerful retargeting options  on the platform.
It enables you to make more sales, reduce cart abandonment, get more leads via Facebook. You 
can build this  chatbot via a simple drag and drop interface for your Facebook page and 
automate customer service in an
interactive conversation mode. Besides, it allows you to set keywords and set responses for 
those keywords.
It also allows you to integrate with third-party tools like Google Sheet, ConvertKit, HubSpot, 
Shopify, and more.
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Features: Automate & combine Facebook Messenger, SMS bot, Tailored content for customer 
relationship,  Personalized experience, and more.
Why Choose?
Build a Bot in Minutes
Integrate with third-party tools  
Enhanced engagement with 
customers  Get More Leads
Price: It has a Free plan with quick-start templates, 2 drip sequences. Moreover, you can use a 
premium plan with  unlimited drip sequences, plus split testing, and more.
#10. Quriobot
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Quriobot is one of the simplest chatbots available with the free plan. For startups and small 
companies with a tight  budget. Like every other chatbot software, it has a simple drag and drops UI 
that you can easily use to build your  chatbot for websites and many other platforms.
Moreover, it adjusts according to the website’s color theme and even enables you to integrate custom 
CSS. Quriobot  is integrated with help desk software like LiveAgent that provides support desk, live 
chatting, and more.
Even though, if you want to have a personalized solution then consult with a software product 
development firm.
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Features: A variety of templates, Drag and Drop Designing, Multi-user accounts, Setup for external 
chats such as FB  Messenger, Whatsapp, Slack, and more
Why Choose?
A flawless 
conversation  
Advanced 
Conditioning
Never jump to 
conclusions.
Price: It has an astounding Free plant for up to 500 chats per month. For more features and chats, 
you can get a  premium starting from $9/month.
#11. Collect.chat
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It is one of the easiest chatbots to create for a website with seamless implementation. It enhances 
customer  service tremendously and improves satisfaction by better conversions. Moreover, it also 
helps in lead generation  and setting up meetings.
It is easy to build a chatbot for the website with a variety of templates and features.
Features: Help in lead generation, setting up meetings, drag and drop chatbot builder, access to 
multiple templates,  and more.
Why Choose?
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Simple to build a chatbot from scratch
Improved leads and customer experience
Price: Option for Free usage and account, and premium plan starts from 
$24/month.
#12. ChatFuel
You would have already heard about ChatFuel as it is popular for Messenger, Instagram, and Facebook 
chatbot
integration. If you are thinking about using this chatbot, you don’t need to learn to code. A number of 
companies are  using this tool, and brands include are: Adidas, LEGO, T-Mobile, TechCrunch, and 
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You can easily leverage this tool to increase sales and qualify leads. Moreover, you can also use it to 
answer FAQs  and save a great time in one-to-one customer service.
Feature: Lead magnet, Automated FAQs, Easy documentation, 
and more  Why Choose?
Multiplatform 
Chatbot  Enhanced 
leads & sales  
Simple 
documentation
Price: Its premium starts from $15/month, and also, you can use Free Chatbot for up 
to 50 users.  Wrapping Up
The enumerated chatbots listed above are the best as per my knowledge and research; you can pick 
and implement  any of these chatbots for your website to improve your sales and customer services.
Moreover, you can also integrate with third-party plugins to improve customer engagement and 
satisfaction. AI  technology is the driving force in this space, thus hire 
a dedicated development team to integrate a more  personalized experience in your bot.
Remember that AI chatbot can boost your sales up to 50% so, it is critical to invest in offering 
a personalized  experience to your target audience and existing customers.
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RELATED 
STORIES
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Must-  Have Solution is  Better for Mobile Development 
For  Businesses in 2021  App  Development? Companies  To Seek In 
(Infographic) 2021
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