Turkish Airlines Cancellation Policy
                     Turk ish  Ai r l ines 
Cancel la t ion 
Pol icy
OVERVIEW:
Emergenc ies  can  happen anyt ime,  so i t  pays t o  have a backup  plan.  I f  you w a
n t t o cance l your f l igh t reservat ion, you mus t k n o w h o w the Turk ish Air l ines 
cance l la t ion po l icy appl ies t o your s i tuat ion, and whe the r i t wou ld be more 
economica l  t o  change your  t i c k e t  ins tead of  cance l l ing  i t .
Under  normal  c i r cumstances ,  the  Turk ish  Air l ines  cance l la t ion  po l icy  wou ld  
require  you t o  pay a cance l la t ion  fee i f  you’re hold ing a non-refundable  t i cke t .
However ,  there  are some cond i t ions  under  w h i c h  you may  qual i fy  for  a 
cance l la t ion  and fu l l  refund.
CONCERNS 
RESFOlighLt VTicEkeDt Bo:oking 
Flight Ticket 
Cancellation Ticket 
Rescheduling Online 
Check-in
Baggage Allowance 
Flight Information 
Airport 
Transportation 
Airport Facilities
Seats Selection and 
Enquiries
Turkish Airlines Cancellation Policy for 24-Hour 
Cancellations ?
According to the Turkish Airlines cancelled flights policy, if Turkish Airlines cancels your flight, you are within your rights 
1.to:Take the next available flight or mode of transport offered to you by Turkish Airlines. If the waiting time between the 
flight cancellation time and the departure time of your new flight exceeds 8 hours, you will be provided 
accommodation free of
2 charge—along with to-and-fro transportation between the airport and your place of accommodation.
. a. If you puCracnhcaesle dyo yuoru frli gtihctk eatn bdy a scka sfho,r  baa nfukl lc rheefcukn/db aifn kth ter annesxfte ra/vbainlakb plea yflmigehnt td oredse nr/ottr asvueitl vyouc.her and/or 
award ticket/Miles, etc., you will receive your refund within 7 days.
b. If the completion of your onward journey no longer serves any purpose, you will be provided a return flight to 
your
starting point free of charge at the earliest
Does Turkish Airline Give Full Refunds?
Your flight is cancelled and the alternative 
flight offered to you does not suit you.
Your flight is rescheduled and this causes you to 
miss a connecting flight.
Your flight is delayed by more than 5 hours.
You have a refundable ticket.
Your co-passenger or close relative dies.
You were denied boarding.
An emergency like a COVID-19 situation.
How to Cancel Your Turkish Airlines Flight
You can cancel your Turkish Airlines 
flight:
1-By phone (+1-866-399-0587)
2 Online/mobile app
3 At a self-service kiosk
4 At a ticket office
5 Through the travel agent you purchased your ticket 
from