Uploaded on Feb 19, 2024
Common cause variation is natural fluctuation within a process, leading to stable and predictable outcomes. Special cause variation, caused by external factors, results in unpredictable and uncommon deviations. Resource: https://www.mindcypress.com/blogs/quality-management/common-cause-variation-vs-special-cause-variation-key-differences
Common Cause Variation vs. Special Cause Variation Key Differences
Common Cause Variation vs. Special Cause Variation: Key Differences
It is quite essential to understand variation pertaining to process involvement and quality
management, for achieving organizational success. Variations are of two types: Common
Cause variation and Special Cause Variation.
Both types play a significant role that helps determine the stability and performance of
processes.
We will explain the key differences
between the two types of variation with
the help of real-world examples for a
better understanding.
1. Common Cause Variation:
2. Special Cause Variation:
Common Cause Variation:
Common cause variation is innate and a natural part of any
process and its operation. It depicts normal fluctuations that
occur over time due to factors innate in the process itself. The
process operates within certain statistical limits under normal
conditions. Hence, it is stable and predictable.
Examples:
• Daily fluctuations in call volumes at a customer service center.
• Minor variations in product dimensions during manufacturing.
• Variability in delivery times for routine shipments
x
Special Cause Variation:
Special cause variation is caused by an external factor. It is not
innate in the process and leads to outcomes that are
unpredictable and uncommon. Special cause variation can lead
to striking deviations as opposed to expected and stable
outcomes.
Examples:
• Machine breakdowns leading to production delays.
• Employee errors resulting in quality defects.
• Supplier issues causing disruptions in the supply chain
x
Key Differences
1. Nature
2. Predictability
3. Management Approach
Nature:
• It is innate and a natural part of any process and its operation
with natural fluctuations
• Special cause variation is caused by an external factor. It is not
innate in the process.
Predictability:
• Common cause variation is predictable and stable, operating
within certain statistical limits.
• Special cause variation is unpredictable and can result in
significant deviations from the expected performance of the
process..
Management Approach:
• Common cause variation requires process improvements
and adjustments to reduce variability and enhance stability
over time.
• Special cause variation requires immediate investigation and
corrective action to address the root cause and prevent
recurrence.
Conclusion:
Two types of variation impact process stability: special cause (external
factors with unexpected effects) and inherent (natural oscillations).
Effective management practices and understanding these variations
can optimize performance and drive continuous improvement in
organizations.
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management? MindCypress offers
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Closing Slide & Resource:
Resource: https://
www.mindcypress.com/blogs/quality-mana
gement/common-cause-variation-vs-special-
cause-variation-key-differences
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