Buy Digital Silver Online at My Digi Silver
                     Is my purchased digital silver kept 
in safe custody?
Yes, the digital silver purchased by you is kept in safe custody in your 
myDigiSilver account at SGL as mentioned in the T&C.
Who will insure the physical vault?
myDigiSilver has partnered with the global market leader in secure logistics and vault 
services to store silver. As part of their duty, the secure storage provider takes out a 
comprehensive insurance policy, which includes the cover on your silver. Over and above 
that, myDigiSilver has insurance cover for the period when the silver is in transit, and when 
the silver leaves the vault. We review our risk and insurance policies regularly, to ensure that 
we are covered for additional or specific risks.
Who will manage consumer complaints?
myDigiSilver will provide customer support. The company will be available to solve any 
issues/ questions that may get escalated. You may write to us at: 
[email protected] or call our Customer Service team at 18001030017 (Toll 
Free).
Is there any regulator or grievance 
redressal mechanism?
myDigiSilver is neither a Collective Investment Scheme nor a Deposit. Therefore, we do not fall 
under the purview of SEBI or RBI. However, to ensure on that – customer interest is always 
prioritized and a Grievance Cell has been formed by myDigiSilver. For any grievances, a 
customer can approach at: [email protected] or call our Grievance Team at 
18001030017 (Toll Free).
Any minimum quantity to sell or redeem 
myDigiSilver?
The minimum quantity/value of myDigiSilver in case of redemption against silver coins/ 
silver jewellery/ Gossip jewellery is 5 g OR the equivalent amount of 5 g and for selling back 
your Digital Silver the minimum value is Rs. 300.
Please visit https://mydigisilver.com or call 18001030017 
for details.