Common Problems Faced with Smart Nest Cams
                     SOLVE NEST 
SMART CAMERA 
ISSUES 
PROMPTLY 
POPULAR OPTION FOR HOME PROTECTION
01 Camera Not Connecting to Wi-Fi
02 Camera Not Showing in the App
Nest Security 
Camera Issues 03 Live Video Not Loading
04 Night Vision Not Working
05 Camera Goes Offl ine Frequently
CAMERA NOT CON
NECTING TO WI-FI
A typical problem with smart security setups is the Camera Not 
Connecting to Wi-Fi. Weak signal strength, wrong Wi-Fi 
passwords, or network compatibility issues, like attempting to 
connect a 2.4GHz-only camera to a 5GHz network, can all be 
the cause of this. The issue can frequently be fixed by 
restarting the WiFi connection, resetting the device, or bringing 
the camera closer. Make sure that the router's settings accept 
new device connections and that your firmware is always up to 
date. 
CAMERA NOT 
SHOWING IN T
HE APP
Incomplete setup, account mismatches, and network 
disconnections are common causes of Camera Not 
Showing in the App. Make sure your camera is linked to 
the right account, as well as the setup is complete if it 
doesn't show up in the app. Additionally, make sure the 
camera has power and Wi-Fi connectivity, update the app 
to the most recent version, and check the permissions of 
the app. If the problem continues, a factory reset might be 
required. 
NEST CAMERA N
OT SAVING VIDEO
Nest cameras are a well-liked option for home security 
since they provide intelligent features and excellent 
video monitoring. Users might occasionally run across 
problems like the camera not recording video. This can 
be annoying, particularly if crucial moments are lost 
because of a failure or incorrect setup. This issue could 
be instigated by numerous things, such as poor 
subscription service, storage constraints, or network 
issues.
NIGHT VISION NO
T WORKING
Smart cameras frequently experience the 
problem of Night Vision Not Working, which is 
frequently brought on by improper light exposure 
calibration, obstructions in the lens, or broken 
infrared (IR) sensors. If your camera displays a 
black screen at night, make sure night vision is 
turned on in the settings, clean the lens, and look 
for any surrounding lights that can confuse the 
sensor. This issue can also be fixed by updating 
the firmware or restarting the device. 
CAMERA GOES OF
FLINE FREQUENTL
Y
The Camera Goes Offline frequently is associated 
with irregular Wi-Fi, power outages, or problems 
with router compatibility. Place your camera closer 
to the router, make sure your network has enough 
bandwidth, and check for a steady power source if 
your camera disconnects frequently. Performing a 
factory reset or restarting the camera could also 
aid in reestablishing a steady connection. 
CONTACT US FOR 
QUICK TIPS
Need help with your smart camera setup or 
troubleshooting? Our experts are here to guide you 
through every step.
  📩Visit us at: www.nestsmartcam.com
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connectivity issues, or camera settings.