Netscribes
Uploaded on Sep 16, 2025
Category
Technology
This presentation walks through how a unified Customer Lifecycle Insights Dashboard empowers businesses to see beyond raw data and truly understand customer behavior patterns. We explore lifecycle stages, spend & transaction tracking, churn triggers, engagement gaps, and actionable KPIs that drive retention and lifetime value. Ideal for marketing, product, CX, and analytics teams, this deck shows how to move from fragmented customer views to a data-driven strategy that boosts loyalty and long-term revenue. https://www.netscribes.com/case-studies/customer-lifecycle-insights-dashboard
Category
Technology
From Data to Decisions: Customer Lifecycle Dashboard Strategy
CLIENT SOLUTION IMPACT
A global retailer
lacked visibility across
the customer lifecycle
Netscribes created a centralized
dashboard to connect
acquisition, retention, and
reactivation
CLIENT SOLUTION IMPACT
We built a live,
omnichannel dashboard in
Qlik Sense
Integrated sources Enabled views
OpenBravo, App vs store,
PostgreSQL, Redshift regional vs global
Visualized KPIs
Sales, walk-ins,
retention,
churn
CLIENT SOLUTION IMPACT
Our solution enabled
targeted campaigns and
smarter location planning
Mapped demand
to guide new
store launches
Triggered lifecycle
campaigns with
real-time data
Optimized conversion
tracking across
touchpoints
Read the full case
study
Click the link above to
learn more
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