Laboratory CRM Software – Streamlining Lab Operations | Amar Infotech
                     (CRM) Laboratory 
Management System 
Overview
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Company Overview
Company Overview
✔ Since 2008, Amar Infotech has amassed 16+ years of robust 
expertise in Web and Mobile application development.
✔ Commenced ExcelPTP in 2009, offering professional corporate 
and international IT training.
✔ Founded TravellGDS in 2012, a Travel Tech Software
Company.
✔ In 2015, we founded Aviation software, specializing in Aviation 
Software Development.
✔ Established QTrace in 2017, a IOT based Lost and find Product 
with Mobile App.
✔ Founded CreatoKit in 2021, a Digital Marketing and Branding
App.
✔ Team of 45+ IT Professionals for specific web & mobile 
projects.
✔ Customer experience of over 800+ web & mobile projects 
across the globe.
✔ Flexible business engagement models.
400+ 12+ 300+ 3
COMPLETED YEARS OF HAPPY LOCATIO
PROJECTS EXPERIENCE CUSTOMERS NS
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High Level Architecture Diagram
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Front Desk Overview
This Laboratory CRM helps the user to systematically perform the activities of a Medical Laboratory. The app simplifies the 
activities like Patient Management, Appointment Management, Test Requests Management, Lab Results Management, and so on.
Customize your reports in any format that best suits your business needs. Set calculations & other rules for reference ranges based
on gender & age.
Complete Patient Management :-
# Manage all your patients details in one place, tailor workflows as you need and deliver quality patient 
experience.
Decentralise your Sales & Bookings :- 
# Manage your sales, bookings and collections across multiple locations with customized price lists applied
automatically.
Sample Management : -
# Our System is specialize in automating your operations to enable a very seamless yet robust process. Right from managing samples to
interfacing machines with specific rules to auto-generate reports and deliver them automatically to patients.
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Complete Patient Management
Manage all your patients details in one place, tailor workflows as you need and deliver quality patient experience.
Configurable Forms :-
# Customize patient registration form to meet the needs of your 
business and ensure you never receive incomplete registrations.
Hassle-free Online Payment Collection :-
With payment gateway integrations and auto pay-outs, collect 
# payments from patients online. Patients can check their reports on 
app after settling their dues.
Automated Communications (SMS/ Emails) : -
Automate all your communications to your stakeholders & keep 
# them informed without any efforts - from welcoming patients to 
notifying them and other stakeholders about reports status and 
delivery.
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Deliverables
Our focus on Automation enables our customers to deliver more with less. Embrace automation in your business to reduce redundant 
tasks, enable fast ops & reduce expenditure.
1 Management (Admin) Panel
2 Receptionist Panel
3 Technician Panel
4 Doctor Panel
5 Customer App
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Admin Panel Key Features
01
Managing Tests
02
Managing Test Packages
03
Managing Tests & Packages price list
04
Doctors management
05
Patient management
06
Receptionist 
management 07
Technician Management
08
Invoice 
Management
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Admin Panel Key Features
09
Full management of patient test report
01
Printing patient receipt & test report
1
1Notification system
1
Multi-user with different role2s
1
3Laboratory configuration settings
1
Activity Lo4gs
1
5Accounting
1
Addo6ns
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Customer (Patient ) App Features
Our System is an integrated website and mobile application to manage the medical analysis laboratories system.
01 Login
07 Advance Booking for Test
02 Sign Up
08 Contact Us
03 Manage Profile
09 About Us
04 Dashboard
10 Notifications
05 Reports
11 Logout
06 Test Library
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Receptional Portal Features
Receptionist Portal will be accessible form web application, where they can be able to add user data with the details
Login : -
1 Receptionist  can  login  which  provided  user  name  and 
password in the system.
Dashboard:-
2 Receptionist only able to see the dashboard details with the 
user data and test data what they have added and the 
collection of the samples
Add Patients Details : -
3 Receptionist will be able to add the user data with the 
required details and select the test report they wants and 
assign to technician for the collection.
Payment Collection : -
4 Once user data added with the required test they wants, 
Receptionist needs to add the payment details which they 
have received from the users. After all this details it will 
assign to technician for the sample collection.
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Technician Portal Features
Technician Portal will be accessible form web application, where they can be able to add user reports details.
Login : -
1 Technician  can  login  which  provided  user  name  and 
password in the system.
Dashboard:-
2 Technician only able to see the dashboard details with the 
user sample data which assigned to particular technician so 
he will be able to collect the sample and able to add results.
Patients Test Reports Details : -
3 Technician will be able to add the user test result in the 
system  with  the  correct  data  from  the  lab  and  assign 
particular doctor for prescription.
Assign Doctor : -
4 Once Technician confirm the sample report in the system 
then they will assign doctors for the prescription so that 
doctor can check the reports.
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Doctor Portal Features
Doctor Portal will be accessible form web application, where they can be able to add prescription based on reports.
Login : -
1 Doctor can login which provided user name and password in
the system.
Dashboard:-
2 Doctor only able to see the dashboard details with the user 
sample result which assigned to particular doctor so he will 
be able to add prescription to that sample reports.
Patients Reports Details : -
3 Doctor will be able to add the prescription to test result in 
the  system  with  his  suggestion  to  the  user  and  that 
prescription will display in user reports.
Sign Reports : -
4 Once prescription added by the doctor to the reports then 
doctor need to sign the report then only it will be verified. So 
here doctor E-sign will be added in the report and after that 
it will be sent to users.
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Technology Stack
Technology Quality Features
 We  will  developed  using  PHP  and  Open  source ❑ High reliability and performance by using
technologies. Laravel framework for engineering industry standards
and developing  scalable,  high  performance  to  ❑ Easy to use graphical user interface
various industries. ❑ High-level data security and data validation outstanding 
 Front size we will develop using HTML5, CSS, jQuery and integration abilities
Java Script. ❑ Easy adaption to customer specific requirements
 Mobile   App   we   will   developed   using   Flutter by multiple levels of customizing
technologies. ❑ All  necessary  implementation  and  maintenance  services 
 All GUIs are browser-based and do not require offered by Amar Infotech
any additional installation on clients computers. ❑ We also provide SEO services for all types of pathology 
laboratories.
❑ We care for your needs.
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Questions and Add-ons
Questions Addon Features
 How you wants to assign Technician and Doctor to one  Customer App, we can provide additional feature like 
Report? they can book advance time sot for the testing?
 Is their any automatic process you wants or you will  We  can  add  a  sample  collection  app,  enabling 
assign manually? collection agents to visit customers and gather 
 Once Patients data added and sample collected that samples upon request through the mobile app.
time we need to collect whole money or partial?  Expense Management Module For Admin Panel
 If we collect partial money then, how Patients will pay  Dynamic Reports templates For Admin Panel
other amount?  Branch Management For Admin Panel
 Here  of  every  sample  collection  we  need  to  send  We  can  create  apps  similar  to  LabCorp  Patient, 
notification to assigned users? MyQuest by Quest Diagnostics, PathPresenter, 
 How many Roles you wants in the system? Mayo Clinic Laboratories, CareEvolve, PathXL
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