Decoupling Care from Campaigns: Jayesh Saini’s Vision for Independent Health Institutions
                     Designing for Dignity: A New Vision of Healthcare, From Reception to 
Recovery
In most hospitals, design begins with architecture. For Jayesh Saini, it begins with emotion.
 When he walks through a new Lifecare facility, he doesn’t just see corridors and wards he asks 
how a patient might feel while walking through them. Is the lighting harsh or calming? Does the 
seating respect an elder’s comfort? Can a mother nurse her child in privacy?
 Because in his view, a hospital’s design is not about grandeur it’s about dignity.
Across Kenya, the way hospitals look and feel has long been treated as secondary to how they 
function. But Saini’s model challenges that hierarchy. He believes the space between reception 
and recovery can profoundly shape a patient’s state of mind, and that emotional wellbeing is as 
critical to healing as medicine itself.
At Lifecare Hospitals and Bliss Healthcare, this philosophy shows up in the smallest details. 
Reception areas are designed to feel open and unintimidating. Consultation rooms ensure 
privacy and warmth. Wards maintain high standards of cleanliness and ventilation, but also 
feature color palettes that soothe rather than sterilize. Even the staff uniforms and signage are 
chosen to make the environment feel less clinical, more human.
But dignity extends beyond design it’s in how care is delivered. Nurses are trained to introduce 
themselves before touching a patient. Doctors take the time to explain, not just prescribe. 
Communication is done in a tone that invites understanding, not submission. For Saini, these 
aren’t soft touches; they’re structural elements of compassionate healthcare.
Cultural sensitivity also shapes this approach. Lifecare facilities in different regions reflect local 
customs from dietary considerations in patient meals to community-involved health education 
sessions. The goal is to make every person, regardless of background or income, feel 
respected and safe.
By resisting the overmedicalization that often alienates patients, Saini has built a system where 
comfort and clinical care coexist. It’s not about building luxury hospitals; it’s about building 
humane ones.
Kenya’s evolving healthcare landscape stands to learn from this: that true modernization is not 
about adding machines, but about removing fear. When hospitals are designed for dignity from
reception to recovery healing begins long before treatment does.