How L2 Support Teams Can Leverage Salesforce Flow to Automate Repetitive Cases


Paulwalker1177

Uploaded on Oct 29, 2025

Category Technology

Imagine if part of your L2 support queue could be handled automatically — where cases matching certain criteria are routed, updated, notified or even closed via configured flows rather than pure manual intervention. That’s exactly the shift many forward-looking support teams are making. For more info visit ushttps://www.advayan.com/services/salesforce-l2-support

Category Technology

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