Change manager tool genesys cloud contact center
                     Change 
manager for 
Genesys 
cloud - Pointelwww.pointel.com
Key Features of  Change Manager for 
Genesys Cloud
• Deployment Automation for Genesys 
• CloudChange Management (Maker and 
• Checker)Release Management
• DevOps Integration
• CI/CD Processes www.pointel.co
.mcom
Release 
With ChaMngea Mnaanaggeerm foer Gnetnesys Cloud, you can efficiently 
manage and deploy new releases or updates, ensuring 
minimal impact on your operations.
 By automating the release workflow, it ensures that all 
updates are thoroughly tested and validated before 
deployment, significantly reducing post-release issues.
• Release 
Planning
• www.pointelTesting 
.com
Integration 
• Rollback 
Capabilities
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.com
Release Planning: Plan releases with detailed 
timelines and resource allocations.
Testing Integration: Integrate with testing 
frameworks to ensure all updates are 
thoroughly tested before deployment.
Rollback Capabilities: Quickly revert to 
previous versions in case of issues, ensuring 
operational continuity.
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.com
For more 
dethattiplss: /:/w ww.pointel.com/solutions/chan
ge-manager/
pointel.solution@gma
il.com
1941 Oak Tree Rd #104, Edison, 
New Jersey 08820, 
United States
www.pointel.co
.mcom