Patient-Centric Approach: AI in Healthcare Market Analysis
                     Patient-Centric Approach: AI in 
Healthcare Market Analysis
According to Inkwood Research, the global artificial intelligence (AI) in healthcare
market is anticipated to expand at a CAGR of 36.28% over the forecast 
period 2024 to 2032. AI in healthcare capitalizes on artificial intelligence technologies
to enhance healthcare outcomes, improve patient care, and increase operational 
efficiency through data analysis and automation. 
The World Health Organization (WHO) is fundamental in this domain; it establishes 
ethical standards, promotes research, and fosters global collaboration in AI’s 
healthcare applications. In the Asia-Pacific, countries 
like China and Thailand substantively emphasize chatbots and machine learning in 
healthcare.
Further, machine learning startups in the region are leading the way in utilizing AI to 
improve decision-making, optimize operations, and enhance patient experiences. 
This coordinated effort reflects the global commitment to harnessing AI’s potential to 
transform healthcare delivery and improve overall health outcomes.
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S.A.R.A.H: WHO’s Initiative in AI in Healthcare Market 
Have you ever imagined developing a better understanding of risk factors for 
some of the leading causes of death in the world through AI? 
Here’s how the World Health Organisation is facilitating this —
The World Health Organization (WHO) plays a pivotal role in advancing AI in 
healthcare, as evidenced by the recent launch of S.A.R.A.H. (Smart AI Resource 
Assistant for Health) on 2nd April 2024. This digital health promoter prototype, 
powered by generative AI, is a significant step towards employing digital 
technologies to improve access to health information globally. 
S.A.R.A.H. engages users in 8 languages on various health topics, providing 
personalized and empathetic responses in real time. This initiative aligns with 
WHO’s commitment to ensuring that all individuals have the right to access accurate
and reliable health information. By leveraging modern technology like generative AI, 
S.A.R.A.H. delivers information and fosters meaningful conversations, mirroring 
human interactions. 
The development of S.A.R.A.H. underlines WHO’s dedication to continuous learning 
and refinement in the field of digital health. This prototype, supported by Soul 
Machines Biological AI, is a demonstration of AI’s potential to narrow health 
inequities and promote well-being globally. However, WHO also stresses the need 
for ongoing research to address ethical concerns surrounding AI in healthcare, 
including equitable access, privacy, safety, and data accuracy.
Through projects like S.A.R.A.H., WHO is facilitating reliable, responsible, and 
accessible health information dissemination. Moreover, ensuring this technology 
benefits all individuals while upholding the highest standards of ethics and evidence-
based content.
Thailand’s HD | Improvising Patient Outcomes in AI in Healthcare Market
Chatbots are crucial in AI-driven healthcare, assisting in tasks like patient 
communication, appointment scheduling, medical inquiries, and data analysis, 
ultimately enhancing patient care. 
In line with this, Thailand’s HD, a healthcare startup known as the ‘Airbnb for 
surgeries,’ is venturing into AI within healthcare following a $5.6 million funding 
round. This expansion into AI is supported by notable investors such as SBI Ven 
Capital, Kyobo Securities, NTU Singapore’s NTUitive, M Venture Partners, 
Febe Ventures, Partech Partners, Ratio Ventures, Orvel Ventures, and TA 
Ventures. 
Their recent Series A funding enabled HD to expand into Vietnam earlier, and now 
the country is focusing on launching an AI-powered chatbot. This chatbot is 
designed to handle routine queries and will free up staff for more complex issues 
while ensuring round-the-clock customer service. 
Additionally, the chatbot will streamline tasks and improve patient outcomes 
throughout Southeast Asia. HD aims to train the chatbot using anonymized 
healthcare data and integrate it into HDmall within three months, with plans for 
further deployment in hospitals and clinics by the 2024 end. 
Despite projecting profitability post-pandemic, HD’s funding strategy harmonizes with
leveraging lower acquisition costs amid evolving market dynamics. The growing 
accessibility of AI, in companies like OpenAI, is rebuilding the healthtech landscape. 
This transformation is evident in the anticipated 11% budget allocation for AI across 
diagnostics, drug discovery, and patient engagement in the country.
 
Market Position: As per Inkwood Research, Thailand artificial intelligence (AI) in
healthcare market is predicted to develop at a CAGR of 36.88%
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Progressive Reconstruction in AI in Healthcare: Alipay’s Medical Assistant
Alipay, a prominent Chinese payment app and digital wallet, has introduced an 
innovative solution in healthcare called the ‘AI Medical Assistant.’
This visionary tool utilizes AI large models and digital human technology, including 
virtual avatars, to revolutionize how patients interact with doctors and access 
medical services. Further, the assistant is designed to seamlessly assist users 
throughout their healthcare procedure, from pre-treatment to post-
treatment phases.
1. Pre-Appointment Assistance:Patients can describe their symptoms online, 
and the AI assistant will direct them to the appropriate department, simplifying
the process and avoiding misdirection.
2. In-Hospital Guidance:Upon reaching the hospital, patients will encounter 
customized ‘Assistants’ tailored to their city and hospital. These assistants 
provide guidance on treatment plans, review reports, and facilitate insurance 
payments.
3. Post-Consultation Support:After consultations, patients can access their 
medical records and prescriptions and inquire about reports. The AI health 
assistant also establishes a health file for ongoing care through Internet 
Hospital features.
Alipay’s initial implementation of this AI assistant, named ‘Anclin,’ is in collaboration 
with the Zhejiang Provincial Health Commission. It is operational in 92 
hospitals across the province. The introduction of Alipay’s AI Medical Assistant 
represents a shift towards patient-centric healthcare. It incorporates user-friendly 
interfaces and comprehensive functionalities to progressively reconstruct the 
healthcare sphere in China.
Stay up-to-date with what’s trending in the Global Artificial Intelligence (AI) in 
Healthcare Market
Market Position: As per Inkwood Research, China artificial intelligence (AI) in 
healthcare market is estimated to grow at a CAGR of 37.84%. 
AI has become a transformative force in healthcare, revolutionizing the way medical 
professionals diagnose, treat, and manage patient care from AI-powered chatbots 
optimizing administrative tasks to machine learning algorithms aiding in disease 
detection and treatment planning globally. 
The integration of AI technologies is stimulating healthcare outcomes and 
empowering patients with personalized and accessible medical services. As AI 
continues to evolve and integrate seamlessly, artificial intelligence (AI) in healthcare 
market is expected to observe progressive growth over the forecast period.
 
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FAQs:
1. What are some examples of artificial intelligence applications in 
healthcare?
A: Artificial intelligence applications in healthcare include medical imaging 
interpretation, predictive analytics for disease prevention, virtual health 
assistants for patient engagement, drug discovery and development, robotic 
surgery assistance, and electronic health record (EHR) management.
2. How is AI contributing to healthcare innovation?
A: AI contributes significantly to healthcare innovation. It accelerates medical 
research, enables precision medicine, facilitates remote patient monitoring, 
and drives advancements in healthcare accessibility and affordability.