Proexcellency provides Salesforce Service Cloud online training.
                     SALESFORCE SERVICE 
CLOUD ONLINE & 
CORPORATE TRAINING
Online/Corporate Training
Recording of the class
[email protected]
Proexcellency provides Salesforce Service cloud
 TRAINING
 Salesforce Service Cloud is the CRM platform to provide services and 
support to the customers.
 The Service Cloud is a great customer service platform to give the fast and 
more personalized services virtually via any possible platform such 
as phone, email, instant messaging, Twitter, Facebook or other social 
platforms.
 With the help of service cloud, customers can reach customer support from 
any platform and get support.
 Salesforce service cloud offers businesses the more vital services that help 
expand the maintenance and consumer contentment. It helps businesses 
by enabling them to solve customer issues and requirements through 
different channels.
 Salesforce service cloud is a SaaS service, which is built on the Salesforce 
customer success platform. It provides the customer's 360-degree view to 
provide smarter, faster and personalized services to the customers.
 The service cloud is built on different salesforce matrices such as average 
cases per day, cases by issues, resolution time per customer etc.
 Benefits of using the Salesforce Service Cloud:
 Increases the Agent's Productivity
With the Service Cloud, agents can log in and work from anywhere, as the 
salesforce service console can be accessed from any device, such as web-
based applications or Mobile devices. It enhances the productivity of an 
agent, and customer queries get resolved in the allotted time period.
 Efficient Case Tracking
The more efficiently the agent tracks the case, the faster it gets resolved. 
Using the Service cloud, the agent can easily track the cases, and 
duplicity of any case or human errors get reduced.
 Integrates with the Social Media Platforms
Using service cloud functions, the agents can also interact with the 
customers on social media platforms such as Twitter, Facebook, etc. It 
helps to build and maintain customer satisfaction.
 Data Security
With the Service cloud, the customer data, interaction, or any other data 
is entirely safe and secure. It follows the multilayer approach to keep 
crucial information more secure.
For Joining Online/corporate training batches 
or demo please feel free to call or email us.
               
Email :  [email protected],
              [email protected] 
Call or WhatsApp :   +91-9148251978,  
9008906809
Landline: 08041506795
 Website: Salesforce service cloud , Salesforce
 service cloud training , Salesforce
 service cloud online training , Salesforce
 service cloud corporate training (proexcellency.co
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