Mobile Number Portability
                     MNP – MOBILE NUMBER 
PORTABILITY
WHAT IS MNP?
Mobile number portability (MNP) is a service that allows a 
cellphone or smartphone user to change their existing 
telecom carrier without changing the phone number.
Today, all the major telecom companies like Jio, Vodafone, 
Airtel and so on, provide the service of MNP to their 
customers.
STEPS TO PORT THE 
MOBILE NUMBER
1. Choose the service provider you wish to port your number to.
2. Send a text – “PORTyour 10-digit number” to TRAI’s central 
number – 1900. You will receive an SMS back with a port out code which is 
valid for only 15 days.
3. Visit the nearest operator store and tell them that you want to port your 
SIM. You will have to fill the porting form and customer acquisition form. 
4. Once you are done with the necessary formalities, obtain your SIM card 
from the new service provider. You will be charged up to Rs. 19 for porting.
5. The process usually takes 7 days to complete. For Jammu & Kashmir and 
the North East, it may take up to 15 days.
6. Replace the old SIM with the new SIM provided by your new service 
provider after the specified date and time.
THINGS TO NOTE
 The services on your current SIM will not be interrupted 
during porting process. 
 You can withdraw your porting request within 24 hours of 
applying.
 You can easily go through your mnp process today.
THANK YOU