Enterprise Payroll
                     The Paradigm 
Shift in Enterprise 
Payroll
Elevating Employee Experience in 
TRoodhaya'sn W orkplace Shailaja 
Raghunath Unnikrishnan
Business Head- MEA Regional Delivery head - MEA
Ramco Systems Ramco Systems
1 Copyright 10/4/24, Ramco Systems Limited. Information subject to change. All rights acknowledged.
What are the expectations From HCM system providers?
Enhancing seamless access to HR system
84% Seamless integration of 80% Implementing mobile employee self-HR systems service enhancements
Source: Enhancing the People Experience for the Hybrid Workplace- A NelsonHall white paper with Capgemini (2024)
3 Copyright 10/4/24, Ramco Systems Limited. Information subject to change. All rights acknowledged.
What is the role of payroll in enhancing the overall EX?
Single source of 
truth
HCM
Employee 
Data security & Pay disbursement
ease of access Experience is one 
CLOUD FINANCE
of the top 3 
objectives for 
GLOBAL 
organizations 
PAYROLL
adopting a Multi-
TREASURY & 
Earned wage ON-DEMAND ANALYTICS country payroll 
access Workforce analyticsPAY solution*
TIME & 
ATTENDANCE
Workforce 
management
4 Copyright 10/4/24, Ramco Systems Limited. Information subject to change. All rights acknowledged.
Where do we see the shift happen?
Traditional paradigm of payroll Next-generation paradigm of payroll
Discrete & Disparate solution ● Power of 1 standard platform
 In-country Compliance partner● Global Compliance standards
Manual inputs ● Leveraging Technology to heavy lift
Operational cost reduction ● Employee-centric services
Supporting the business ● Employee experience & strategic HR
5 Copyright 10/4/24, Ramco Systems Limited. Information subject to change. All rights acknowledged.
How Ramco redefined the EX for a global HVAC leader? 
14 countries and 14,500+ employees
Challenges faced by the firm’s newly established HR 
shared services centre
Manual processes & 
Siloed systems Lack of integration Manual responses to 
lack of automation among HCM systems repetitive employee 
queries
6 Copyright 10/4/24, Ramco Systems Limited. Information subject to change. All rights acknowledged.
Delivering EX through innovation
Savings of over About
2000 5-20% of the 
man-hours
Through AskPECA for year-end 
specific country process 
implementations* workload
AskPECA (chatbot) is now managed through thAes kPECA has
AskPECA.
supports 80% witnessed 
of the universal 
employee adoption with 
queries 100%
without any manual of the employees registered.
interaction
7 Copyright 10/4/24, Ramco Systems Limited. Information subject to change. All rights acknowledged.
What do 1000 CHROs say on enhancing people experience (EX)?*
of enterprises perceive a strong need to improve the people 
72% experience within their organizations due to hybrid & remote 
working
74% Need to reimagine HR operating model
80% Ensuring the same technology experience is available both WFH 
and in the office
*Source: Enhancing the People Experience for the Hybrid Workplace- A NelsonHall white paper with Capgemini (2024)
8 Copyright 10/4/24, Ramco Systems Limited. Information subject to change. All rights acknowledged.
Thank You
[email protected] | www.ramco.com
Copyright 10/4/24, Ramco Systems Limited. Information subject to change. All rights acknowledged.
The contents and information contained in this brochure are intended for general marketing purposes only and 
should not be relied upon by any person as being complete or accurate. Ramco Systems Limited, its group, 
employees, agents and other representatives will not accept any liability suffered or incurred by any person 
arising out of or in connection with any reliance on the content of or information contained in this brochure. This 
limitation applies to all loss or damage of any kind, including but not limited to, compensatory, direct, indirect or 
consequential damage, loss of income or profit, loss of or damage to property and claims by third party.
Experience the future 
of payroll with Ramco 
PAYCE