Uploaded on Jun 18, 2025
Zenko Properties, a dynamic and fast-growing real estate agency based in the UK, faced mounting operational challenges as its portfolio and client base expanded. Managing financial workflows across multiple property types, client accounts, and compliance requirements had become increasingly complex. Manual bookkeeping, fragmented systems, and limited in-house financial oversight were slowing down growth and exposing the company to potential compliance risks. Recognising the need for a scalable, technology-driven solution, Zenko Properties partnered with Ratiobox to transform its financial operations. This case study explores how Ratiobox enabled Zenko to achieve greater operational efficiency, compliance assurance, and real-time financial clarity — all without the burden of maintaining a full in-house finance team. Through a tailored combination of outsourced accounting services, automated bookkeeping, and integrated reporting tools, Ratiobox provided Zenko Properties with an end-to-end financial management solution. Our team began by conducting a deep-dive assessment of Zenko’s legacy accounting practices, identifying critical inefficiencies and opportunities for automation. We then implemented a streamlined accounting framework using cloud-based platforms such as Xero, integrated with Zenko’s CRM and property management systems. Key improvements included: Automated transaction processing, eliminating manual errors and reducing month-end closing time by over 50%. Real-time financial dashboards, giving directors clear visibility into cash flow, revenue streams, and liabilities. Fully managed payroll and HMRC submissions, ensuring Zenko stayed compliant and up to date with the latest tax regulations. Scalable support for property acquisitions, enabling the finance function to grow in lockstep with Zenko’s portfolio. Beyond day-to-day accounting, Ratiobox also delivered strategic insights through periodic reporting and advisory input, helping Zenko's leadership make data-backed decisions on expansion, cost control, and investment timing. As a result, Zenko Properties not only improved operational efficiency but also gained a future-proof financial infrastructure that supports long-term growth. With fewer internal resources tied up in routine tasks, the team was free to focus on delivering exceptional service to clients and exploring new market opportunities.
Comments