Retensa 10 Year Trends - Employee Turnover Restaurant Industry Report 2016-2026


Retensa

Uploaded on Oct 6, 2026

Category Career & HR

Explore Retensa’s 10-year analysis of employee turnover trends in the restaurant industry from 2016–2026. Discover key workforce trends, turnover patterns, and insights to help restaurant businesses improve employee retention and reduce turnover.

Category Career & HR

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Retensa 10 Year Trends - Employee Turnover Restaurant Industry Report 2016-2026

Region: United States Data Range: 2016 - 2026 EMPLOYE ETURNOVER TRENDS 10-Year Industry Tracking Report: 2026 Edition www.retensa.com | 212.545.1280 2 Retensa 10 Year Employee Turnover Trends Report This Turnover Trends report contains the average monthly and annual Voluntary employee turnover rates across major U.S. industries over the past 10 years. Compare your organization’s turnover rate with its industry average. See if your employees quit at a higher, similar, or lower rate than your competitors. The heatmaps herein indicate the monthly turnover rate during the 10-year period from 2016 to 2026. Darker red indicates higher turnover rates compared to same month over past 10 years Darker green indicates lower turnover rates compared to same month over the past 10 years Data includes United States Bureau of Labor Statistics (Employment & Unemployment Release), July 2024 Employee Turnover Rate Definition EMPLOYE Number of Employees E = Separated X 10 TURNOVE Average # of Active employees during R RATE Time Period* 0 Aggregate Turnover ≠ Actual Distinguish different “Types” of Turnover Turnover: (Not all turnover is created equal) 1 2 3 • Total employees leaving vs specific turnover types (voluntary, involuntary, etc.) Voluntary Involuntary Retirees • Aggregate turnover rate alone can be misleading • Target key employee populations to pinpoint opportunities & areas of focus, and to provide an 4 5 6 accurate reference for impact Contrac Transfers Interns • t Examples: Engineers in London… Millennial Sales Positions Associates… Women Directors and above… 3+ Year (Are you asking each Type the right questions when Tenured Accountants they leave?) Rwwewm.reteenmsa.bcoemr |: 2 1P2r.5e4c5.i1s2i8o0n P*Triomdeu Pcereiosd P=r Uesdei Dcatiiloy nAverage or (Active # on 1 st day of period + # on Last day of period) / 2 4 Want to Calculate Your Employee CALCULATECOST OF TEustimrnateo Yvouer Trot aCl Oorgsantiz?ation & Per- EMPLOYEE Employee TURNOVER Turnover Cost Calculation FREE CLICK HERE www.retensa.com | 212.545.1280 5 www.retensa.com | 212.545.1280 6 Executive Summary: 2026 Current State Soon, Voluntary Employee Turnover is likely to: 1. Increase in industries with a higher number of foreign-born workers such as hospitality, arensdt afuooradn stse,r vhiecaelsthcare, retail EMPLOYE 2. Decrease in Professional Services and VOELUNTARY TURNOVE Technology (Job Hugging) R Labor trends are currently affected by: 1. AI-related downsizing in the tech LABO sector R TREND 2. Lowest job openings/job postings in S five years 3. Increasing number of retirees DISCLAIMER: Assertions above are based on proprietary analysis, industry trends,4 an.d Finefowrmearti ofno pruebliicglyn a vwailoabrlke eatr t haer trimive.a Rlestensa considers multiple economic indicators, consumer trends, and technological advancements to form these opinions, however, makes no warranty on the information provided, and no guarantee is expressed or implied. www.retensa.com | 212.545.1280 7 Employee turnover Employee Turnover Executi rates will change if: will be affected by: • Revocation of Temporary Svuemmar (Other than a significant Protected Status of workers economic event or from Ethiopia, Burma, natural disaster) 2y: 02 • Job growth continues to and South Sudan decline (previously revoked countries impacts ran its • Home sales / new course) home building continues • 6 • Fdoerceliingen National Employee Turnover is Increase in business visa process rate for South deportation expands to not Korean workersover 100k people per immediately affected month •bMyo:rtgage rate changes • Changes to H1B Visa Trend (except in finance & approvals that insurance, real estate, prioritize higher skilled and construction, which and higher paid foreign DISCLAIMEsR: Assertions above are based on have a direct positive workers proprietary analysis, industry trends, and correlation to turnover) publicly available information at the time. Retensa • Weakened new car • AI integration in sectors considers multiple economic indicators, consumer trends, and technological advancements to form these sales knowledge transactions opinions, however, makes no warranty on the occur (call centers, help information provided, and no guarantee is expressed or implied. desks, tech support) www.retensa.com | 212.545.1280 8 How Does Forecast Impact Modern Recruiting Strategy? TREND IMPACT ON RECRUITING TODAY 1 High Turnover = Higher job fills and overhead costs 2 High Job = Salary inflation, benefits wars, Demand rejected offers 3 Low Talent = Longer Time-to-Fill, lower Quality of Supply Hire 4 Unable to Fill Vacant = Higher Stress and workload on Positions existing staff Poor Work-Life = Work-Life “Blur”, more mistakes, 5 Balance burnout, www.retensa.com | 212.545.1280 higher turnover 9 www.retensa.com | 212.545.1280 10 Who is InternationRalely-treecnogsniaze?d employee experience experts www.retensa.com | 212.545.1280 11 What does Retensa dRoet?ensa is a global leader and innovator of Employee Experience Insights (EX) Employers act on data-driven predictive analytics mined from demographics, market data and real-time feedback to attract and retain top talent. Talent Management Cloud Software Services Technology • ExitPro® Exit Interview • Cost of Turnover Analysis Management • Employee Turnover • TalentPulse® Unified Prediction Survey Platform • Exit Interview Outsourcing • CEnagnadgid• Merger & Acquisition e amtee,n Nt,e Swt ay HInitree,Tracking rview, Diversity Surveys, etc. • Talent Analytics Program Design • 360 Degree • Retention Diagnosis Assessments, Upwards Evaluations, Performance Checks • Employee Pulse Feedback Chosen by organizations in 59 countries & 22 languages. 12 www.retensa.com | 212.545.1280 Where is Retensa’s Continuous Listening Platform? Across 59 countries and 22 languages, Organizations choose Retensa in… www.retensa.com | 212.545.1280 13 www.retensa.com | 212.545.1280 15 Industry Turnover Rate: Accommodation & Food Services (USA) Annual and Monthly Turnover Rate Jun 2016 – Jul 2026 8 2 0 Rolling 12-month 0 Average Annual Current Annual 6 50.2Peak 0 Annual 71.5 1 Low 5 47.2 4 Monthly Monthly 1 0 Peak Current 0 Monthly 7.4 4.7 L2o. w 2 9 5 0 0 0 2016 201 201 2020 2021 2023 202 202 2026 2017 8 9 2022 4 5 Jun Low High Turnover Moderate Turnover Turnover BACK TO INDEX Annual Turnover Rate (%) Why do employees quit in the RTope rseatsaonus rkaitcnhetn & server staff Iqnuitd: ustry? Burnout is widespread. 64% of managers see staff quit due to burnout Low pay and limited career growth. 40% of employees received no pay raise last year. New hires often cite “inadequate training to do the job.” This causes lack of confidence, resulting in mistakes and ultimately no call/no shows FAST FACT See how much it www.reteAnvsear.acgoem 4 1| %2 1o2f .f5ro4n5t-.o1f2- 80 costs to replace → 17 house staff quit within a year. your staff What is the Cost of Turnover in the Restaurant Industry? The real cost of losing one restaurant employee Bartend Line Waitsta er Cook ff $15,3 $15,5 $15,3 05 87 87 CALCULATE HOW TO COST OF REDUCE TURNOVER EDUCATOR TURNOVER www.retensa.com | 212.545.1280 18 How do I retain Servers, Line Cooks & Waitstaff? Retention improves by capturing motivational drivers across unique demographics and roles. Bartend Line Waitsta er Cook ff Prioritize communication Provide mentoring and Reduce burnout and conflict structured growth with consistent resolution. opportunities. schedules. Get 10 Free Exit Interviews on 10 ExitPro® FRE E PROMO CODE: TRENDS10 Redeem at retensa.com/software/exitpro www.retensa.com | 212.545.1280 19 הדות Gracia 고고 s Obrigada 고고고고고 THANK YOU Grazi 고고고고고Mer e 고 كل اًر كش ci Discover the world’s easiest Talent Analytic solutions: Retensa TalentPulse ExitPro Exit Employee Employee Interview Retention Experience Software Strategies Platform www.retensa.com | 212.545.1280 20