IVR
                     IVR
(Interactive Voice Response)
IVR
 The Interactive Voice Response (IVR) system, which automatically responds to customer 
inquiries and routes calls to appropriate agents without requiring human participation, enables 
you to handle your business calls effectively. It serves as a virtual receptionist for your company, 
giving it a more polished appearance.
Features of IVR
Multi – language support –  Call recording - 
Provide consumers with Multi – language help by To monitor quality and improve staff training, record 
sending them personalized English, Hindi, and local each and every IVR call you make and store it in a 
messages. secure cloud.
 Menu Customization – Admin and Staff  panel - 
Create a categorized menu with multiple sub-menu In the live call dashboard, you may monitor ongoing 
options to help your consumers navigate their questions calls and view call records and data in real time.
throughout the call flow.
 Call  Reports - 
 CRM integration - 
For data-driven business choices, get superior call 
insights with daily, weekly, and monthly call analytics As and when a consumer calls, you can see their 
reports. information and history on a screen.
Benefits & Applications of IVR
BENEFITS APPLICATIONS
 Efficient call routing  Healthcare
 Lower operational costs Education
 Error Reduction Customer Service
 Increased security Finance
Reventors Techno Lab
 Reventors Techno Lab is a cloud telephony service provider-based company. They 
have many services to offer related to telephony, and IVR service is one of them. 
Reventors is providing service at an affordable price which helps client’s company 
in brand awareness, reaching more & more customer and simultaneously fetching 
business from them.
THANK-YOU