Comprehensive Printing and Finishing Solutions for Every Need
                     RICOH 
Intelligent 
Devices
Introduction — Technology that grows with you  2
Scalable intelligence 3
Scalable. Secured. Sustainable. Simple. 4-8
Device comparison 9
Why partner with Ricoh 10
Resources 11
RICOH Intelligent Devices
Technology that Forget the days of buying a new device every time you want access to updated technology. With Ricoh’s new Intelligent 
grows with you Devices, you will be able to access the latest technology through 
updates made directly to the device as you need them — so its 
capabilities can grow as your business does. Download the latest 
features, upgrades and applications on-demand, to ensure your 
Discover Ricoh’s Dynamic 
device is always up-to-date and ready to meet your business needs 
Workplace Intelligence. Our new 
— now and in the future.
range of intelligent devices are 
the smart choice for a forward-
Our new Intelligent Devices not only deliver the latest technology 
thinking business.
and outstanding print output, but they are inherently designed to 
operate sustainably and securely.
Scalable. Secured. Sustainable. Simple. 
2
RICOH Intelligent Devices
Scalable intelligence
To compete effectively, modern businesses that growth. That’s why Ricoh has 
must be agile, efficient, productive and changed the way we make our digital 
able to deliver on their promises to and print technology available to you 
customers. Maintaining this competitive — so you can take advantage of what 
edge requires the support of up-to-date, you need as soon as you need it.  
sophisticated technology.  
Get access to the latest technology as 
As your business grows, so does your it’s available, so your device capabilities 
need for the right technology to support scale up as your business does.
Smart scalability Customize to meet your needs
Get access to the latest features, enhancements and upgrades as Select from our range of applications and software solutions 
they become available. Download and install new applications as to truly tailor your Intelligent Device to deliver the workflow 
and when you need them.* solutions that meet your business needs.
* Not all models supported. 
3
RICOH Intelligent Devices
Scalable. Secured. Sustainable. Simple.
Get outstanding quality, reliability and security — plus on-demand access to the latest 
technology — with Ricoh’s new Intelligent Devices. 
Scalability: Get technology that grows with 
your business
Simply add software solutions, applications and cloud services 
as you need them to optimize your document management 
workflows and help your employees work faster, smarter and more 
securely. RICOH Always Current Technology allows new features, 
applications and upgrades to be downloaded and installed directly 
to your device on request. No need to call a technician or wait until 
the end of a contract. Easy. Scalable. Customizable.
Your Ricoh Intelligent Device is more 
than a copier — it can help you improve 
66% productivity by automating time-consuming 
document workflows.  Whether you’re 
of business leaders 
believe they will fall looking to convert documents to a digital 
behind competitors 
if they don’t invest in format, scan to email, scan directly to cloud 
new printing services (such as Box™, Dropbox™, Google 
technology 1
Drive™, SharePoint™, RICOH Content 
1 Ricoh Europe study conducted by Coleman Parkes, August 2018. Data set: 3,300 SMB 
leaders from more than 20 European countries. Manager and more) or scan directly to 
folders on your corporate network, you’ll 
have access to a growing range of solutions 
to make the process seamless.
4
RICOH Intelligent Devices
Expect outstanding quality, access and 
productivity across digital and print
Ricoh’s advanced printing technologies deliver sharp text and 
true colour without saturation, so you get the best quality print 
results every time.
Expect much more than excellent print results from your RICOH 
Intelligent Device. After all, it’s the hub of your business’s 
document management workflow. Digitize your document 
processes to enable swift yet secured access to information as Our range of versatile finishing and paper 
it’s needed. Easily connect mobile devices using RICOH Smart tray options allow you to add a professional-
Device Connector and other mobile applications to print, scan grade touch to your printed materials while 
and access documents seamlessly regardless of location. saving time, streamlining workflow and 
reducing outsourcing expenses. Whether it’s 
a compact Internal Finisher, Hole-Punching, 
Stapleless Binding or Saddle-Stitch Finishing, 
Ricoh has the right finishing solution for 
your business. Plus, you can handle longer 
job runs and minimize user intervention by 
expanding the paper capacity with a number 
of paper handling selections.
5
RICOH Intelligent Devices
Simplicity: Seriously easy to use. RICOH 
Intelligent Support when you need it.
The best technology in the world means nothing if your 
employees don’t know how to use it. Unlock the full extent of 
the device capabilities with the user-friendly Smart Operation 
Panel. The panel’s touch interface mimics that of your smart 
device, so it’s immediately familiar and intuitive. The Smart 
Operation Panel user experience is consistent across multiple 
Ricoh devices, so once you’ve learned to use one device, you 
can use them all. Customize the panel with your company logo IT managers at large enterprises can use 
and personalize it by user — giving instant access to frequently the intuitive Remote Panel Operation tool 
used functions.  to access their fleet of devices in-house and 
resolve issues quickly and easily over the 
company network. 
Web-help and How-to-Videos allow 
you to complete simple tasks like toner 
replacement quickly and easily. 
When you need help operating one of our Intelligent Devices, 
RICOH Intelligent Support capabilities give you support quickly 
when you need it. Through our RemoteConnect Support 
solution, our specialists can remotely access the Ricoh devices in 
your workplace to make fixes and minimize downtime. A support 
specialist can even remotely operate the Smart Operation Panel 
and guide the user in real-time on how to use the device. 
6
RICOH Intelligent Devices
Security: Rely on high-level security and 
certifications, built-in 60%
Businesses in Europe and 
RICOH Intelligent Devices embody our deep commitment to USA that reported 
suffering a data breach 
protecting businesses from security risks. Security is in the DNA 
through unsecured 
2
of our entire digital workplace portfolio. Always has been, printing in the past year
2
always will be. Ricoh enables secured access to data while  Quocirca Enterprise MPS Study, 2017. Data 
set: 240 organizations of 500+ employees 
from UK, France, Germany and USA across 
ensuring that security features and products don’t hinder various industries.
business innovation, functionality or productivity — so you can 
get on with the job knowing your data is safe. 
Ricoh also offers a broad line of devices 
that have been certified as conforming to 
the IEEE 2600 security standard — and our 
product line is constantly being enhanced 
to meet your changing requirements. This 
security standard defines requirements for 
device features that require a high level of 
document security, establishing a common 
baseline of security expectations for 
multifunction printers.
Rely on the Ricoh-only operating system — a major component 
of our security offerings. This helps provide control and 
In addition, Ricoh is ISO 27001 certified 
insulation from OS-specific threats that target operating systems 
and committed to compliance with this 
that use more common machine languages. Protect sensitive 
international standard that describes 
documents with the optional RICOH Streamline NX secured 
best practices for an Information Security 
release solution that restricts access to print output to the 
Management System.
document owners only. Ricoh helps protect your business data 
throughout its entire lifecycle — using features such as user 
authentication which helps prevent sensitive documents from 
being viewed, copied or sent by unauthorized users. Ricoh’s 
DataOverwriteSecurity System (DOSS) is designed to overwrite 
the areas of the hard drive used for image processing after each 
print, copy, scan or fax job.    
7
RICOH Intelligent Devices
Sustainability: Minimize your business’s 
carbon footprint
When you partner with Ricoh, you’re making an 
environmentally sound choice thanks to our deep and enduring 
commitment to minimizing the environmental impact of our 
devices and workflow.
Our rich experience in identifying repeated 
paper-based processes and converting them 
to automated digital processes helps you 
reduce your carbon footprint. A range of 
Ricoh applications enable this by facilitating 
a conversion from paper-based workflows 
to digital. In addition, we offer take-back 
Ricoh’s Intelligent Devices offer low energy consumption without programs for consumables and equipment 
sacrificing business productivity. The Default Auto Off timer to ensure responsible end-of-life product 
setting reduces power consumption, operating costs and carbon management.
footprint when the device is not active — while a quick recovery 
time makes sure there is no impact on your productivity.
8
RICOH Intelligent Devices
Device comparison
COLOUR INTELLIGENT DEVICES
Series Models Capabilities Speed Connectivity Paper Capacity Finishing
Low-volume
RICOH IM C2500 25 2,300            sheets Booklet, Punch, Internal
Mid-volume
RICOH IM C300F 31 2,000             sheets
RICOH IM C400F 45 42 2,300             sheets
B/W    Color
RICOH IM C400SRF 45 42 2,300             sheets Internal
B/W    Color
4,700 Booklet, Punch, Hybrid, Internal, RICOH IM C3000                sheets Multi-fold
2019
4,700 Booklet, Punch, Hybrid, Internal, RICOH IM C3500 35
Ricoh                sheets Multi-fold
Outstanding Achievement in Innovation for 
Ricoh Intelligent Scanning
High-volume
RICOH IM C530FB 55 2,700            sheets
RICOH IM C4500
4,700 Booklet, Punch, Capacity Finisher, 45
               sheets
2019 Hybrid, Internal, Multi-fold
  
Ricoh IM C4500
Outstanding 45-ppm Color Copier MFP
2019 Booklet, Punch, Capacity Finisher, 
RICOH IM C6000 60 4,700               sheets Hybrid, Multi-fold
Ricoh
Outstanding Achievement in Innovation for 
Ricoh Intelligent Scanning
Booklet, Staple, Punch, Capacity 
RICOH IM C6500 65 8,100             sheets Finisher, Multi-fold, Booklet 
Maker
Booklet, Staple, Punch, Capacity 
RICOH IM C8000 80 8,100             sheets Finisher, Multi-fold, Booklet 
Maker
LEGEND
Capabilities Connectivity Speed Paper capacity
20 4,700
sheets
Copy Print Scan Wireless connectivity Smart Operation Panel EFI ControllerFax Letter Speed (Pages per minute) Paper capacity (Maximum paper input)
9
RICOH Intelligent Devices
Device comparison
B/W INTELLIGENT DEVICES
Series Models Capabilities Speed Connectivity Paper Capacity Finishing
Low-volume
4,700 Booklet, Punch, Hybrid, Internal, RICOH IM 2500 25               sheets Multi-fold
Mid-volume
RICOH IM 350F 37 2,100               sheets Off-line Stapler
RICOH IM 430F 45 2,100               sheets Off-line Stapler
RICOH IM 430Fb 45 2,100               sheets Off-line Stapler
4,700 Booklet, Punch, Hybrid, Internal, RICOH IM 3500 35              sheets Multi-fold
RICOH IM 4000 40 4,700
Booklet, Punch, Capacity Finisher, 
              sheets Hybrid, Internal, Multi-fold
High-volume
RICOH IM 550F 57 2,600            sheets Off-line Stapler
RICOH IM 600SRF 62 2,600               sheets Internal
Booklet, Punch, Capacity Finisher, 
RICOH IM 5000 50 4,700               sheets Hybrid, Internal, Multi-fold
4,700 Booklet, Punch, Capacity Finisher, RICOH IM 6000 60               sheets Hybrid, Multi-fold
8,700 Booklet, Staple, Punch, Capacity RICOH IM 7000 70             sheets Finisher, Multi-fold
8,700 Booklet, Staple, Punch, Capacity RICOH IM 8000 80             sheets Finisher, Multi-fold
Booklet, Staple, Punch, Capacity 
RICOH IM 9000 90 8,700             sheets Finisher, Multi-fold
LEGEND
Capabilities Connectivity Speed Paper capacity
20 4,700
sheets
Copy Print Scan Fax Wireless connectivity Smart Operation Panel
EFI Controller Letter Speed (Pages per minute) Paper capacity (Maximum paper input)
10
RICOH Intelligent Devices
Why partner with Ricoh
Ricoh is empowering digital workplaces using innovative technologies and services 
enabling individuals to work smarter.
About Ricoh
For more than 80 years, Ricoh has been driving innovation and 
is a leading provider of document management solutions, IT 
services, commercial and industrial printing, digital cameras, 
and industrial systems.
Customer satisfaction
Our customers’ satisfaction is our priority. That’s why we offer 
a broad range of expert consultants, technicians and support 
staff — delivering outstanding service and fast support when 
it’s needed. In a recent customer satisfaction survey, 97.2% 
reported high levels of satisfaction with their interactions and 
experience with Ricoh Technology Support Services.4 We foster 
genuine partnerships through exceptional standards of service. 
With our technical ability and IT knowledge on your team you 
can reduce costs, eliminate waste and streamline processes to 
yield tangible benefits for your own customers.
4 2018 customer satisfaction survey based on 103,274 customer responses
11
RICOH Intelligent Devices
Information Resources
General
Ricoh Global - Empowering Digital Workplaces
Ricoh’s approach to security
Ricoh’s commitment to sustainability
Products and services
MFPs with RICOH Always Current Technology
RICOH Cloud Workflow Solutions
Other products
1-888-742-6417
100-5560 Explorer Drive, 
Mississauga, ON L4W 5M3 www.ricoh.ca
Ricoh Canada Inc., 100-5560 Explorer Drive, Mississauga, ON L4W 5M3, 1-888-742-6417
©2021. Ricoh Canada Inc. All rights reserved. Ricoh and the Ricoh logo are registered trademarks of Ricoh Company, Ltd. All other trademarks are the property of their respective owners.
The content of this document, and the appearance, features and specifications of Ricoh products and services are subject to change from time to time without notice. Products are shown
with optional features. While care has been taken to ensure the accuracy of this information, Ricoh makes no representation or warranties about the accuracy, completeness or adequacy
of the information contained herein, and shall not be liable for any errors or omissions in these materials. Actual results will vary depending upon use of the products and services, and the
conditions and factors affecting performance. The only warranties for Ricoh products and services are as set forth in the express warranty statements accompanying them.