Uploaded on Jul 18, 2025
Find quick answers to your most common QuickBooks questions. This FAQ covers support contact options, troubleshooting tips, account management, billing help, and more—whether you're using QuickBooks Online, Desktop, or Self-Employed. Get the help you need to keep your business running smoothly.
Comprehensive QuickBooks Customer Support FAQs
Quickbook Customer Support For More Information Visit - https://bookkippo.com/ QWhat information should I have before contacting support? A: Be ready with: ● Your QuickBooks version (e.g., Online, Desktop, Self-Employed) ● Your Intuit account details ● A description of your issue or error message Q) How do I cancel my QuickBooks Online subscription? 1. Sign in to QuickBooks Online. 2. Go to Settings > Account and Settings > Billing & Subscription. 3. Click “Cancel subscription” and follow the prompts. Q) Why is QuickBooks Desktop not opening or crashing? Try the following: ● Run the Quick Fix My Program tool from the QuickBooks Tool Hub. ● Ensure Windows and QuickBooks are up to date. ● Restart your computer. Q) How do I update my payment information? ● QuickBooks Online: Go to Settings > Billing & Subscription > Edit Payment Info. ● QuickBooks Desktop: Use your Intuit Account Portal. Q) I was charged incorrectly. How do I get a refund? Contact support directly. Refunds are subject to Intuit’s refund policy and are typically granted within 60 days of purchase. Q) How do I back up my data? Online: Backups are automatic. Desktop: Go to File > Back Up Company > Create Local Backup.
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