FINANCE MINISTER LAUNCHES DOORSTEP BANKING SERVICES BY PSBS
                     FINANCE  MINISTER  
LAUNCHES  DOORSTEP  
BANKING  SERVICES  BY  PSBS
INTRODUCTION
• Union Finance Minister Nirmala Sitharaman launched 
Doorstep Banking Services by Public Sector Banks (PSBs) on 
September 9, 2020. 
Source: Affairs cloud
KEY HIGHLIGHTS 
• Doorstep Banking Services will help in providing convenience 
to bank customers.
• The customers of Public Sector Banks will be able to avail the 
services at nominal charges.
Source: ByScoop
AIM OF THE SERVICE 
• The services aim to provide customers with the convenience 
of banking services at their doorsteps.
• The customers will be able to track their service requests 
through these mediums. 
Source: Money Control
EASE REFORMS
• The Union Ministry of Finance issued an official statement 
saying that as a part of EASE Reforms, Doorstep Banking 
Services is envisaged to provide the convenience of banking 
services.
Source: IAS Academy
SIGNIFICANCE
• The Doorstep Banking Services will benefit all customers, 
especially senior citizens and people with disabilities who will 
now find it easy to avail these services. 
• The services aim to improve access to hassle-free and 
convenient banking.
Source: NFA Post
SERVICES AVAILABLE
• Currently, only non-financial services such as picking up of 
cheques, demand draft or pay order are available to 
customers.
Source: SME Venture
SERVICE PROVIDERS
• The services can be rendered by doorstep banking agents 
deployed by the selected Service providers at 100 centres 
across the country.
Source: Dailyhunt
PUBLIC SECTOR BANKS
• The Public Sector Banks have shown a healthy trajectory in 
their performance over four quarters since the launch of EASE 
2.0 Reforms Agenda. 
• The overall EASE index score of PSBs increased by 37 percent 
between March 2019 and March-2020.
Source: IBPS Guide
BENEFIT FOR DIVYANGS
• The services shall benefit all customers, particularly senior 
citizens and "divyangs" who would find it at ease to avail 
these services.
Source: The True Picture
BACKGROUND
• The availability of doorstep banking services has nearly 
doubled over the last 24 months. 
• There are almost 4 crore active customers on mobile and 
internet banking with 140 percent increase in financial 
transactions through mobile and internet banking.
Source: Newzpath.com