Uploaded on Sep 22, 2020
Artificial Intelligence in Chatbot Security Industry explained in the report with major key
Artificial Intelligence in Chatbot Security
Artificial Intelligence in Chatbot Security Industry explained in the report with major key
Market Overview
A chatbot is a software that incorporates artificial intelligence (AI), in order to process the interactions
between humans and virtual assistants. The AI integrated with chatbot increases security and people
sending the message over the chatbot aid these in becoming more intuitive, more natural, and
comfortable while chatting. Hence, AI increase the security level of data, which proportionally minimizes
the threat of cyber threats. Therefore, these features will be one of the factors that helps in propelling
growth of the market. Furthermore, Chabot integrated with the devices such as mobile devices, web
browsers, and others application helps in reducing the customer effort, improve organizations analytical
capabilities, and enables automation by customizing voice and text. These features are factors for
increasing adoption of AI based chatbot in organizations.
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Market Dynamics
North America held a dominant position in the global artificial intelligence in chatbot security market in
2018, and is expected to retain its dominance throughout the forecast period. This growth is attributed
to rising cyber-attacks in this region. U.S. accounted for the major market share in the region, owing to
increasing cyber-attacks on industries such as healthcare, banking and financial, and retail and
manufacturing. For instance, according to the Internet Crime Complaint Center (IC3), in 2016,
cybercrimes were valued at over US$1.33 billion globally, in which, California witnessed the highest
recorded loss with over US$ 255 million. Additionally, in 2016, around 28% of web application attacks
were recorded in the U.S., followed by the Netherlands and Germany.
The market in Asia Pacific is estimated to exhibit the highest CAGR over the forecast period. This is
attributed to rising adoption of machine learning and natural language processing technologies as well
as increasing number of 5G pilot projects in the region. These features of AI integrated Chabot deliver
more accurate result to the users. Therefore, adoption of AI based Chabot is expected to increase in
various verticals in order to improve accuracy of the system, which has fuelled growth of the market. For
instance, China Telecom Corporation Ltd. established a new 5G base station in Lanzhou on December
2017, to expand 5G pilot projects in China. This in turn, is expected to boost growth of the artificial
intelligence in chatbot security market over the forecast period.
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Major players operating in the global artificial intelligence in chatbot security market are Maruti
Techlabs, Inbenta Technologies, Inc., Nuance Communications, Inc., Next IT Corporation, Kore.ai, Inc.,
CreativeVirtual, Pypestream, Nano Rep, Inc., Mindmeld, Inc. and Ubisend.
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