Uploaded on Jul 8, 2020
Hyperlocal services refers to online business models that provide various products and facilities that rely on the platform of smartphones with GPS technology. The offerings include food delivery from restaurants,
Hyperlocal Services Market Size
Hyperlocal Services Market Size, Share & Trends Analysis Report By Type, End-user, Regions
Market Overview
Hyperlocal services refers to online business models that provide various products and facilities that rely
on the platform of smartphones with GPS technology. The offerings include food delivery from
restaurants, grocery from superstores or hypermarkets, logistic services, and home utility services such
as electrical repairing, plumbing, carpentry, laundry, and personal tutors.
According to GSM Association Intelligence report in October 2016, around 44% of the total smartphone
users, had subscribed to internet connectivity which is projected to account for around 60% by 2020.
Moreover, hyperlocal services market participants are increasingly enhancing search options and
application support for better consumer experience. Proliferation of improved and secured mobile
payment gateways such as, Android Pay, Apple Pay, PayPal, etc. has led to significant increase in
consumer confidence for the application of mobile platform for transactions. These factors are expected
to provide strong industry growth prospects through the forecast period.
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Market Dynamics
The hyper local services market is characterized by the presence of large number of local players
venturing for better business growth prospects. Moreover, some competitors have entered into
significant private ventures offering capital investments to the start-ups for enhancing their presence
through marketing and promotional activities for acquiring large consumer base. This has led to
increased competition among the global and local players in the industry, in turn leading to frequent
major discounts and competitive pricing strategies for consumer retention. Large savings on purchases
and increased consumer convenience owing to easy accessibility to resources is expected to present
solid growth prospects for hyperlocal services market.
Grocery and food delivery segment participants perform the aggregation of local restaurants and
superstores through smartphone applications and provide products on demand. This helps participants
gain the trust of the local shops through online shopping. Moreover, owing to presence of large
untapped potential consumer base and almost everyday requirements of foods and groceries will drive
growth of these market segments.
Catering to customers with best product quality with access to marginal profits is major challenge
hindering the market growth. Increasing consumer base and business activity may also lead decline of
the product quality that can result in loss of consumer retention. Industry is characterized with large
number of global and local choices available in the industry, causing increased consumer volatility.
Moreover, customer catering potential of these hyperlocal service market is limited to urban regions
only. These factors are expected to consistently challenge the business growth of the players.
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Industry is characterized by the presence of large number of players acquiring small hyperlocal
services market shares. This is expected to continue over the forecast period, however, few industry
participants have gained competitive edge over other participants. These participants include
GrubHub, Just-Eat, Swiggy, Delivery Hero, Foodpanda group, BOXC, Shipster, and HelloFresh Group.
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