Key Growth Drivers in India Ground Handling Services Market | Sample Report by Ken Research
                     August 
2018
India Ground Handling 
Services Market Outlook To 
2Gr0o3u0nd Services Lift Aviation 
Efficiency
Author: Harsh Saxena  |  Vertical: Automotive, Transportation and 
Warehousing  | Region: Asia
Shaped by Rising Passenger & Cargo Traffic, Airport Infrastructure Expansion, Technological 
Advancements (Automation, Robotics).
Table of 
Contents
1 1. Executive 
Summary
1.1 Executive Summary of India Ground Handling Services 
Market
2 2. Market 
Overview
1. Market Volume Analysis
2. Market Revenue Analysis
3. Historical Data (2015–2022)
4. Forecast Outlook (2023–2030) and 5-Year CAGR 
Analysis
3 3. Market Segmentation of India Ground Handling Services, 
2025
1. Segmentation by Service Type: (Ramp Handling, Passenger Handling, Cargo Handling, Baggage 
Handling)
2.Segmentation by Airport Type: (Domestic Airports, International Airports, Military Airports, Private & 
General Aviation Fields)
3. Segmentation by Service Delivery Mode: (In-house, Third-party)
4. Segmentation by Customer Type: (Scheduled Airlines, Cargo Carriers, Charter & Business Aviation)
5. Segmentation by Aircraft Type: (Narrow-body, Wide-body, Regional, Business Jets)
4 4. Industry 
Analysis
1. Growth Value Drivers
1. Rising Passenger & Cargo Traffic
2. Airport Infrastructure Expansion
3. Technological Advancements (Automation, 
Robotics)
4. Public-Private Partnership Initiatives
2. Industry Challenges
1. Limited Ramp & Apron Capacity
2. Skilled Labor Shortage & Retention
3. Security & Regulatory Compliance Costs
4. Fluctuating Fuel & Operational Costs
3. Opportunities
1. Digitalization & IoT-Enabled Operations
2. Sustainability & Green Handling Solutions
3. Regional Airport Development Drives
4. Strategic Alliances & Outsourcing
4. Key Industry Trends
1. Self-Service Kiosks & Biometric Boarding
2. Remote Baggage Handling Systems
3. Data Analytics for Turnaround Time Reduction
4.4.4. Electric Ground Support 
Equipment
5 5. Value Chain and Industry 
Taxonomy
1. Ground Handling Value Chain 
Map
2. Stakeholders & Service 
Providers
3. Service Taxonomy & 
6 6. ReguDlateofiryn itions
Framework
1. Directorate General of Civil Aviation (DGCA) 
Guidelines
2. Bureau of Civil Aviation Security (BCAS) Norms
3. Ministry of Civil Aviation Policies
4. Environmental & Noise Abatement Regulations
5. Labor Laws & Safety Standards
7 7. Competitive Landscape of the India Ground Handling 
Services
1. Major Companies Covered: (SATS Ltd. India, dnata India, Air India Air Transport Services Ltd. (AIATSL), 
AISATS (Air India– SATS JV), Celebi Aviation India Pvt Ltd., and Others)
2.Operational Parameters: (Company, Headquarter, Market Share (%), Revenue Growth Rate (%), EBITDA 
Margin (%), Average Aircraft Turnaround Time (Min), and Others)
3. Financial Parameters: Market Shares, Revenues, and Profit Margins
8 8. Future Market Segmentation of India Ground Handling Services, 
2030
1. Segmentation by Service Type: (Ramp Handling, Passenger Handling, Cargo Handling, Baggage 
Handling)
2.Segmentation by Airport Type: (Domestic Airports, International Airports, Military Airports, Private & 
General Aviation Fields)
3. Segmentation by Service Delivery Mode: (In-house, Third-party)
4. Segmentation by Customer Type: (Scheduled Airlines, Cargo Carriers, Charter & Business Aviation)
5. Segmentation by Aircraft Type: (Narrow-body, Wide-body, Regional, Business Jets)
9 9. Analyst 
Recommendations
1. TAM/SAM/SOM Assessment
2. Strategic Partnership & M&A Focus 
Areas
3. Investment Priorities & CapEx 
Planning
4. Technology Adoption Roadmap
1 10. Research 
Methodology
0
1. Primary Research (Expert Interviews, Surveys)
2. Secondary Research (Industry Reports, 
Government Data)
3. Data Validation & Triangulation
4. Forecasting Model Assumptions
1 11. 
Disclaimer
1
12. Contact 
Us
1
2
0
1
Executive 
Summary
Executive Summary
Exhibit 1.1
Taxonomy & Market Size of India Ground Handling Services 
Market
India Ground Handling Services 
Market (USD XX Bn)
By Service Type By Airport Type
Ramp Handling Passenge Cargo Handling Domestic Airports Internation Military Airports
XX% r XX% XX% al Airports XX%
Handling 
Ramp handling Cargo handling XX%
XX%
includes involves break- 
aircraft Passenger bulk and build-
marshaling handling up operations. Domestic International Military 
and guiding. covers check- airports airports cover airports 
in and include metro major and include air 
ticketing and non- secondary force bases 
services. Break-bulk metro hubs. and joint 
Aircraft & build-up 
locations. fields.
marshaling (XX%)
& guiding 
(XX%) Check-in 
& Metros Major Air Force 
ticketing ULD (XX%) hubs Bases (XX
(XX%) manageme (XX%) %)
Push-back 
nt (XX%)
& towing Non- Secondary Joint civil- 
(XX%) metro internation military 
Boarding & (XX%) al (XX%) fields (XX%)
disembarkatio
n (XX%) Warehousing 
& storage 
Refuelin
(XX%)
g (XX
%)
Lounge & 
VIP services 
(XX%)
By Service Delivery In-house Third-
Mode party
By Customer Scheduled Cargo Carriers Charter & Business 
Type Airlines Aviation
By Aircraft Narrow- Wide-body Regional Business 
Type body Jets
Source: Ken Research Analysis
Note 1: Exhibits are illustrative; detailed numbers appear in the 
full report.
Note 2: XX% denotes CAGR.
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0
2
India Ground 
Handling Services 
Market Outlook
India Ground Handling Services Market Outlook
India Ground Handling Services Market Scenario
India’s ground handling services market is experiencing steady expansion driven by rising passenger and 
cargo volumes, airline outsourcing, and airport modernization efforts. Recent trends include adoption of 
automation, digital check-in and baggage systems, and eco-friendly handling equipment to boost 
effi ciency and sustainability. Key value drivers encompass rapid growth of low-cost carriers, supportive 
aviation policies such as UDAN connectivity, and expanding airport development. Tailwinds include 
domestic travel demand, technology-driven productivity gains, enhanced safety regulations, while 
catalysts for the next five years involve increased foreign investment, AI-enabled operations, and green 
initiatives. Probable scenarios feature market consolidation, specialized cargo handling, and strategic 
partnerships.
Exhibit 2.1
Illustrative India Ground Handling Services Market Overview
CAGR: XX%
XX% XX%
XX% XX%
XX% XX%
XX% XX%
XX% XX%
XX% XX%
2025 2030
By Service Type Ramp Handling Passenger Handling Cargo Handling
By Airport Type Domestic Airports International Airports Military 
Airports
Source: Ken Research Analysis
Note 1: The exhibit serves as an i l lustration, with  numbers currently masked. The detailed stat ist ics  will be included in 
the fi nal report.
Note 2: All revenue and fi nancial numbers are for current  year and fi nancial year, i.e., 2025 & 2030.
Note 3: XX% in the above exhibit  denotes market size.
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0
3
Market 
Segmentation of 
India Ground 
Handling Services 
Market
Market Segmentation of India Ground Handling Services Market
India Ground Handling Services Market Segmentation
The India Ground Handling Services market is segmented primarily By Service Type (Ramp Handling, Passenger 
Handling, Cargo Handling, Baggage Handling), By Airport Type (Domestic Airports – Metros XX%, International 
Airports – Major hubs XX%), and By Service Delivery Mode (In-house vs. Third-party). Ramp Handling (XX%) leads in 
revenue owing to rising flight frequencies, while Passenger Handling (XX%) offers rapid growth as low-cost carriers 
expand. Major hubs at international airports (XX%) capture bulk volumes, yet metro domestic fields (XX%) are fast-
growing. Third-party service delivery is gaining traction—driven by specialized tech platforms—while in-house 
operators invest in automation. Recent developments include AI-based baggage tracking pilots and eco-refueling 
initiatives across key airports.
Exhibit 3.1
Illustrative Market Segmentation of India Ground Handling Services Market
Baggage Business 
Handling Private & Charter & Refuelin Jets XX
XX% General Business g (XX %
Aviation Fields Aviation XX%
%)
XX% Non- Third-
metro party 
Cargo (XX%) XX% Regiona
Handling l XX
XX% %
Push-back 
Military Cargo 
& 
Airports Carriers 
towing 
Passenger XX% XX%(XX%) Wide-
Handling 
body 
XX%
XX%
Metros In-house 
(XX%) XX%
Aircraft 
Ramp marshaling Domestic Scheduled Narrow-
Handling & guiding Airports Airlines body 
XX% (XX%) XX% XX% XX%
By Service Type  Ramp Handling By Airport Domesti By Service By By Aircraft 
Type c Delivery Custom Type
Airports Mode er Type
Key Takeaways:
Ramp Handling leads in revenue due to rising flight 
frequencies. Passenger Handling offers rapid growth as low-
cost carriers expand. Major hubs at international airports 
capture bulk volumes.
Third-party service delivery is gaining traction driven by 
specialized tech platforms.
Source: Ken Research Analysis
Note 1: This exhibit serves as a visual representation. The final chart will include additional segments along with 
detailed statistics in the final report.
Note 2: All revenue and financial numbers are for the current year.
Note 3: "XX%" in the above exhibit denotes market shares.
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0
4
Overview And Genesis 
Of The India Ground 
Handling Services 
Market
Overview And Genesis Of The India Ground Handling Services Market
India Ground Handling Services Market Ecosystem
The India ground handling ecosystem spans large, medium and small enterprises, each with a distinct 
business model canvas. Large operators (e.g. GHI, TATA SATS) use an asset heavy model: value proposition in 
integrated ramp, passenger and cargo services; key partners airports, global carriers and regulators; 
activities in fleet backed GSE operations; resources in owned GSE and IT platforms; channels via long term 
airline contracts; customer segments flag and full service carriers; revenue from multi year SLAs; cost 
structure driven by capex and skilled labor. Medium players (e.g.
AGPL, SCSC) offer flexible, cost effi cient regional handling: leased equipment, local alliances, per 
flight fees. Small specialists focus on AOG and charter support through agile crews, minimal assets 
and spot pricing.
Exhibit 4.1
Illustrative Ecosystem of India Ground Handling Services Market
Entity type Revenue Streams Players
Air India SATS 
Airport Services 
▶  Internal recharges to parent airline for passenger Pvt. Ltd.
check- in, boarding, ramp services, baggage Alliance Air 
In-house Airline handling, cabin cleaning, cargo handling Ground Handling 
Handlers ▶  Ancillary services (e.g. lounge SpiceXpress 
management, VIP handling) cost-allocated (SpiceJet)
internally Vistara 
Ground 
Operations
SATS India 
▶  Activity-based fees (per pax/ramp/baggage/cargo Menzies 
Third-Party Ground uplift) Aviation India
Handling Service ▶  Fixed-contract and volume-incentive charges Swissport India 
Providers
▶  Premium/VIP and charter handling surcharges Celebi Aviation 
India
Delhi 
International 
Airport Limited 
(DIAL) Ground 
Services 
▶  Ground handling fees billed to airlines Bangalore
Airport Authority (baggage, ramp, passenger facilitation) International 
Ground Handling ▶  Terminal concession and passenger facility Airport Ltd. (BIAL) 
Divisions charge allocations Ground Ops
Mumbai 
International 
Airport Ltd. (MIAL) 
Ground Services
GMR/GVK 
ground- 
▶  Warehousing and storage fees Shannodwlminagn a rms
Cargo Handling ▶  ULD/container handling charges (per ton or per Logistics Sical 
Service Providers piece) Logistics
▶  Customs clearance fees and value-added Gati Ltd.
service surcharges (cold-chain, pharma) Allcargo 
Logistics
IndianOil 
▶  Fuel uplift service fees (per Litre uplifted) Aviation Bharat 
Fuel & Deicing Petroleum 
▶  Hydrant/ storage-facility lease fees
Service Providers Aviation Fuels 
▶  Deicing service charges (per aircraft Hindustan 
turnaround) Petroleum 
Corp. AER Fuel 
Ground Support Equipment ▶  Equipment sales revenue (tugs, belt-loaders, STLeDrv Iincdeias
(GSE) Manufacturers & GPUs, deicers) JBT 
AeroTech
Lessors
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Entity type Revenue Streams Players
▶  Leasing/rental fees (short-/long-term hire) Textron 
▶  Maintenance, spare parts and service-contract GSE Tozzi 
income Rama
▶  Software licensing and SaaS subscription IBS 
fees Software 
IT & Digital Solutions SITA▶  Implementation, customization and 
Providers Amadeus
integration consulting fees
Collins 
▶  Ongoing maintenance & support Aerospace 
contracts IATA Training 
▶  Course and certification tuition fees (ground ops, (Rockwell 
C&o llins)
safety, DG handling) Development 
Training & 
▶  Simulator rental and lab-use charges Institute
Consultancy Service 
Providers ▶  Consultancy/project-engagement fees (process 
CAE
audits, effi ciency studies) FlightSafet
y 
Internationa
▶  Per-passenger and per-bag screening fees Al AllTiePdS  India
billed to airlines/airports Aviation 
Security & Safety Security
▶  Security equipment leasing and monitoring 
Service Providers G4S service fees
India SIS 
▶  Specialized safety audit and compliance India
consultancy charges GMR 
Varashney 
Security
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0
5
Competitive 
Landscape
Competitive Landscape (1/3)
Competitive Landscape Overview
In India’s ground handling sector, AISATS (Adani-SATS) leverages strategic airport assets and SATS’s global 
network to deliver integrated cargo and passenger services, earning handling fees and cross-selling value-
adds. CELEBI India relies on airline partnerships and digital check-in/baggage platforms to optimize 
turnaround and boost carrier efficiency.
Menzies Aviation deploys its global operations, automation and scalable workforce to serve full-service 
and low-cost airlines under volume-based contracts. Air India Engineering Services (AIESL) integrates 
ground handling with MRO capabilities, offering bundled service packages through an asset- light model. 
Each player’s business model canvas balances key partnerships, proprietary resources (infrastructure, 
technology, skilled staff), lean cost structures and customer-centric revenue streams.
Exhibit 5.1
Illustrative Market Shares of Key Players in India Ground Handling Services Market
Note: These are i l lustrative representations and do not refl ect actual data or real-world figures
Source: Ken Research Analysis
Note 1: The XX% in the exhibit represents the market share of each 
company. Note 2: The exhibit serves as an illustration, with 
numbers currently masked. Note 3: All revenue and financial 
numbers are for the current year.
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Competitive Landscape (2/3)
Exhibit 5.2
Illustrative Competition Matrix of India Ground Handling Services Market
Major Players in India Ground Handling Services Market
Figure represents cumulative market share for only the product 
segment.:
India Ground Handling 
Services Market: USD XX Bn
Note: These are illustrative representations and do not 
reflect actual data or real-world figures
Large Medium Small 
Players Players Players
Source: Ken Research Analysis
Note 1: The XX% in the exhibit shows the market share of each company, which represents the company's contribution to 
the total market.
Note 2: The exhibit serves as an illustration, with numbers currently masked.
Note 3: All revenue and financial numbers are for the current year.
Note 4: Enterprise size categories based on annual revenue in US€—Large > 100 Mn; Medium 10 Mn–100 Mn; Small < 10 Mn.
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Competitive Landscape (3/3)
Exhibit 5.3
Illustrative Cross Comparison of Key Players in India Ground Handling Services 
Market
Average Customer Cost per 
Marke Revenue EBITDA Handle
Aircraft Satisfactio Turnaroun
Company Headquarter t Growth Margi d 
Turnaroun n Score d 
Share Rate n (%) Flights 
d Time (Out of 10) Operation 
(%) (%) per Day
(Min) (USD)
SATS Ltd.
Singapore XX% XX% XX% XX XX XX XX
India
dnat
Dubai, UAE XX% XX% XX% XX XX XX XX
a 
India
Air India
Air
Transport India XX% XX% XX% XX XX XX XX
Services
Ltd.
(AIATSL)
AISATS
(Air India XX% XX% XX% XX XX XX XX
India– 
SATS JV)
Celebi
Aviation Turkey XX% XX% XX% XX XX XX XX
India Pvt
Ltd.
Bird
Worldwide
Flight India XX% XX% XX% XX XX XX XX
Services
Pvt Ltd.
Swisspor
t India Switzerland XX% XX% XX% XX XX XX XX
Pvt Ltd.
Menzies
Aviation United XX% XX% XX% XX XX XX XX
India Pvt Kingdom
Ltd.
GMR 
India XX% XX% XX% XX XX XX XX
Aero 
Technic
SpiceJet
Ground India XX% XX% XX% XX XX XX XX
Handling
Services
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Source: Ken Research Analysis
Note 1: The XX% and XX values in the  exhibit  represent placeholder data and will be replaced with actual fi gures in 
the fi nal report.
Note 2: All revenue and fi nancial numbers are for the  current  year.
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0
6
Analyst 
Recommendation
Analyst 
Recommendation
TAM/SAM & SOM Analysis
Exhibit 
6.1
Target Addressable India Ground Handling Services Market Outlook 
To 2030
TAM = USD XX Bn (Projected Indian 
aircraft movements multiplied by 
average forecast ground handling 
fees)
SAM = USD XX Bn (Domestic 
commercial fl ights multiplied by 
average handling fees)
SOM = USD XX Bn (Target 
achievable share based on 
current provider capacity and 
market competitiveness)
Source: Ken Research Analysis
Note 1: The exhibit serves as an illustration, with numbers currently masked. The detailed statistics will be included in 
the final report.
Note 2: All revenue and financial numbers are for the current year.
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Research 
Methodology
1. Desk 2. Expert Interviews 3. Sanity Check 4. Forecasting 
Research Models Modeling
Conducted interviews 
Sources with industry experts 
Applied a proxy model Developed a future 
and stakeholders to gain 
using the number of forecast model  using 
Utilized industry insights  into market 
airports, frequency of historical growth rates, 
reports, government dynamics, challenges,  
fl ights, and average economic indicators,  and 
publications, and and opportunities 
handling fees to anticipated industry 
company websites to specifi c to the Indian 
estimate the developments to project 
gather data on the India context.
addressable market size, market growth over the 
Ground Handling 
cross-verified with next five years.
Services Market, 
supply-side data on 
including market 
service providers' 
trends, key players, and 
revenues.
regulatory 
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Respondents
Operational/Regional ~ 
Managers Respondents
Business Development / Sales ~ 
Manager Respondents
Other -Key opinion leaders from Associations, Warehouses, and 
s Manufacturing firms.
SAMPLE SIZE BY RESPONDENT CATEGORY IN 
PERCENTAGE (%)
C Level Executive - XX
%
Operational/Region
al Managers  - XX%
Business 
Development / Sales 
Manager - XX%
Others - XX%
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