ITOPIA-Brisbane-IT-Support
                     IT 
SUPPORT  
SIT sEuppRortV paIcCkagEes fSrom $150 per month.
WELCOME TO ITOPIA
At ITOPIA, we understand you have a business to run and your IT just needs to work.  
We make IT support our core business, so you can get on with your core business.
Simple. Reliable. Local.
WHY PARTNER WITH ITOPIA?
FLEXIBLE  RAPID  
MONTHLY PACKAGES RESPONSE
With our monthly pro-active IT We understand how important i t  is to have a  
support  packages tailored to suit your responsive IT partner to assist you when needed. 
workforce, you  can feel rest-assured that you  That’s why we offer our clients on managed IT  
have the expertise  of  qualified and experienced support packages guaranteed response times  
IT professionals  looking after your IT, and based on impact and severity.
peace of mind  knowing you are only paying for 
what you need.
LOCALS SERVING QUALIFIED &  
 LOCALS EXPERIENCED
We’re a small team of qualified, experienced  We are a progressive IT company who are  
IT professionals who are based in Brisbane.  always staying on top of the evolving trends by 
When you call ITOPIA, you will notice we are   continually learning and improving our skillset  
not a large faceless call centre. We structure  so we can exercise our knowledge to guide our  
our business in order to provide our customers customers to utilise the most cost effective and 
with a more personal experience.  secure IT solutions available today.
ADAM DODDS
Adam is the Managing Director of  ITOPIA. He established the IT support business 
 in Brisbane in 2014 in response to the growing demand for reliable, local IT  
support from business owners in south east Queensland.
As a Microsoft®  Certified IT Professional with 20+ years experience in IT working  
for large corporates servicing clients in Australia and internationally, Adam has  
brought his passion for high quality service and information technology to ITOPIA. 
 Adam is the face of  the business and the key contact for all ITOPIA clients.
He employs specialist staff who share the same enthusiasm to support him in  
delivering reliable, high quality IT support services to business owners in 
Brisbane.
MANAGED IT SUPPORT PACKAGES
BRONZE SILVER GOLD
Ideal for teams of 3 or more who want Ideal for teams of 8 or more who require Ideal of teams of 10 of more who want  
 their IT security kept  up to date.  access to IT advice as needed as well peace of mind that their data and their  
as  their IT security kept up to date. client’s data is kept secure, their IT 
needs  are met pro-actively, but they’re 
√  Anti-Virus not  quite ready for a full time IT 
√  Managed Anti-Virus employee.
√  Microsoft®  Updates √  Managed Anti-Virus
√  Managed OS Updates  
√  3r d  Party Updates √  Managed OS Updates
√  Managed 3 r d  Party Updates  
√  Backup Monitoring* √  Managed 3 r d  Party Updates
√  Backup Monitoring*  
√  Monthly Reporting √  Windows Event  √  Backup Monitoring*
Monitoring & Remediation
√  Windows Event  
√  Guaranteed Response Times √  Windows Performance Monitoring & Remediation
 Monitoring & 
Remediation √  Windows Performance  
Monitoring & Remediation
 
$ 50 √  Network Monitoring & Management
√  Network Monitoring & Management
Minimum of 3 users /  devices
√  User & Email Administration  
√  User & Email Administration
√  Monthly Reporting  
√  Vulnerability Scans
√  Guaranteed Response Times  
√  Risk Assessments
√  Remote Support Included  
√  Virtual CTO with pro-active 
IT  planning & management
$ 90 √  Monthly Reporting
Minimum of  8 users /  devices
√  Guaranteed Response Times
√  Monthly Onsite Visits
√  Remote Support Included
All prices quoted are subject to 10% GST. Additional services charged at discounted rates as  
per schedule. Monthly support package is calculated on either per user or device, whichever is  
lesser value. Third party updates are provided to the world’s most popular third-party software  FROM $
such as PDF readers, browsers and applications. 170
Minimum of 10 users /  devices
ADD-ONS PROJECTS
To keep your IT support solution neat and tidy, we are pleased IT projects such as server upgrades and
to offer a range of add-ons including Mircorsoft®  365 office relocations are a specialty of the  
Business  software licenses, Exclaimer Cloud Signature team at ITOPIA. Each project is as 
licenses, Office®   365 Back Up services, Cloud Backup Storage different  as each business we deal with. 
services and  more. Each of these services are available For this  reason, each project is quoted 
through ITOPIA so  you have one invoice for all of your IT individually  wi th convenient payment 
support. plans available.
1800 486 742
433 Logan Road Stones Corner Qld 
4120
[email protected]
www.itopia.com.au