Uploaded on Jun 23, 2020
CPaaS is a communications platform that allows real-time conversations between you and your customers. CPaaS is a cloud-based platform that enables you to have conversations with your customers on any channel within your web or mobile application. CPaaS entails SDKs and communication APIs that can be easily integrated into any apps to offer real-time communication services viz. audio calls, video calls, SMS, chat and file sharing.
Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS
Telecom Software & VoIP
Communication Platforms Provider
About Voxvalley Technologies
2018-
2010 2012 2013 2016 19
..
Headquartered in Voxvalley products have Recognized as one of Recognized as one Growing as one of the
Singapore, formed under been winners of TMC the Top 100 Mobile of the 20 most top cloud-communication
the aegis of Mr. Sajjan product of the year for Applications Vendors promising unified solutions providers with
Mallik (MD & CEO), an 2012, 2014, 2015, and in India by the Silicon communication R&D center in India and
early stage VoIP veteran 2016. India solution providers sales offices in USA and
by the CIO Review Dubai
9+ years | 30+ million end-users | 6000+ customers | 500+ hosted clients | 44 countries & growing…
SDKs and services at your fingertips
Vox CPaaS leverages the cloud to offer a complete structure for developing real-time communications features viz, audio, video, SMS, chat and
DID numbers that can be integrated into embedded, mobile or web applications.
SDKs Services
• App-to-app & cross platform calls • Voice termination all over the world
• App-to-landline or GSM mobile calls Audio • Audio conferencing
• Call recording • In-app & app-to-mobile/landline calls
• Click-to-call
• OTP & two-factor authentication • OTP and two-factor authentication codes
• Short & long code SMS SMS • Promotional & transactional SMS
• Customization of sender ID • 2-way SMS communication
• App-to-app & cross platform video calls Video • HD video calling & video recording
• File & media sharing/transfer
• One-to-one & group chat
• Instant messaging and Presence
• Instant messaging and presence Chat
• Contact & group management
• DID numbers for incoming & outgoing • Incoming & outgoing calls and SMS
calls • Toll-free & missed call service
• Local & international numbers Numbers • Number masking
• DID for incoming & outgoing SMS • Call forwarding, Broadcast IVR
• Number mapping
• Call center solutions
architecture
Use Case: Digital Transformation
Incorporate intuitive communications into your apps and propel your business to the next level
In-app & app-to-mobile/landline calling Alerts & reminders for payments, transactions,
for instant support, number masking for appointments (booking & reminders/alerts),
product delivery purpose, incoming & customer assistance
outgoing SMS for order status, DID
numbers for toll-free & missed call service
OTP & two-factor authentication
code for safe login, payment
One-to-one chat for resolving BFSI confirmation, user verification
query, group chat, file transfer for
payment invoice, customer support,
personalized offers & discounts Call recording & number masking, E-commerce
incoming & outgoing SMS, toll free
& missed call number
OTP and two-factor authentication for Personalized interaction, file transfer for
account login, user verification, document verification, payment receipts
personalized offers
Use Case: Digital Transformation
Audio & video calling: In-app & app-to- Audio calling: In-app & app-to-mobile/landline
mobile/landline calling for instant customer calling, voice broadcasting, parent-teacher
support, video calling & recording conferencing
SMS: Regular updates,
announcements and invitations,
Numbers: Call recording & number Education schedule meetings
masking for contact purpose, incoming
& outgoing SMS for booking details,
toll-free and missed call service
Hospitality Video: Virtual classroom, remote
lectures & conferences, parent-
teacher conferencing, counselling
Chat & SMS: One-to-one chat for
resolving query, file transfer for payment Chat: Groups specific to students, staff and
invoice, customer support, travel schedule alumni for sharing information and enhance
& details, vehicle number & location, engagement, counseling
personalized offers & discounts, alerts &
reminders
Use Case: Digital Transformation
Audio & video calling: In-app & app-to- Audio calling: Scheduling appointments &
mobile/landline calling, video calling & sending out reminders & sharing the
video recording, customer support availability of the doctor, ambulance booking
SMS: Emergency assistance,
Numbers: Call recording & number
ambulance booking, book
masking, incoming & outgoing SMS, Healthcare appointment, home care facility
DID numbers for long distance calls,
toll-free and missed call service,
number masking, IVR
Customer Support Video: Patient care via video,
medical assistance, medical report
analysis
Chat & SMS: One-to-one and group chat,
file transfer, customer support, OTP and Chat: Medical report sharing for analysis,
two-factor authentication, long code & medical advice, appointment reminder
short code SMS, customer support
Connecting the world and devices in iOT industry
Future of communications we envision—smarter, connected, more convenient
Healthcare & fitness Transport & logistics
• Remote patient monitoring • Remote asset tracking
• Tracking medical staff • Fleet management
• Ambulance tracking • Route optimization
• Wearable devices & trackers • Parking slot availability
• Monitoring medical devices • Sensor based monitoring
• Remote clinical monitoring
Home automation Retail
• Fire alarms • Inventory details
• CCTV surveillance & access • Store facilities
control • Sensor-based security
• Smart metering • RFID for items
• Smart lighting • Automated checkouts
• Food preparation monitoring • Smart shelves
Smart cities solutions powered by Vox CPaaS
Intelligent Transportation: Autonomous
/connected cars, asset tracking, fleet
management, track live traffic with time
estimates, aiding driver in scenarios of poor
visibility
Smart Emergency Care: Locating the nearest
hospital & chemist shop, live tracking of
ambulance
Smart Infrastructure: Parking meters, status of
public utilities and asset tracking devices
Smart Energy: Smart energy technology, solar
grids and the ability to monitor power
consumption in real time
A smart city is an innovative city that uses information and communication
technologies (ICTs) and other means to improve quality of life, efficiency of urban
Smart Water Management: Water retention operations and services, and competitiveness, while ensuring that it meets the
elements with sensors installed on rooftops needs of present and future generations.
and prevention of flood
Vox CPaaS – Key differentiators
Support & assistance
Documentation and integration support for our APIs and SDKs, sample code, SDK available for iOS,
Android, web and upcoming Embedded SDK for X86, Raspberry pi.
Global reach
Interconnected with telecom operators across 220+ countries for SMS, voice and international
numbers
Binary protocol
Binary protocol for lightning fast communication consuming fraction of bandwidth compared to
existing protocols, can be used for M2M communications, very low footprint for embedded
devices
200K concurrent calls- The WOW factor
200K concurrent Audio/Video calls on AWS r4.xlarge with 10 million users in Database (r4.2xlarge)
Intuitive platform with backend functionalities
Billing, Pricing, Account summary details, Transaction history, CDR (Call Details Record) for PSTN calls,
Instant messaging with 3rd party UC systems
Vox CPaaS is scalable, flexible, in-house developed product, utilizes low bandwidth and minimal SDKs
Next Steps
Vox Offering Get in touch with us
APIs & SDKs for audio, video, SMS, chat and numbers [email protected]
SDKs for Android, iOS, web and embedded
www.voxvalley.com
APIs and SDKs for individual functionality
White-label application with CPaaS functionality https://vox-cpaas.com/
+65 6678 7662
SDK Demos
Try our Konverz app and get hands-on experience on Vox CpaaS functionality
Android- https://play.google.com/store/apps/details?id=com.cavox.konverz
iOS- https://itunes.apple.com/us/app/konverz/id1400120880?mt=8
Web- https://konverz.vox-cpaas.com/
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