Uploaded on Jun 23, 2020
CPaaS is a communications platform that allows real-time conversations between you and your customers. CPaaS is a cloud-based platform that enables you to have conversations with your customers on any channel within your web or mobile application. CPaaS entails SDKs and communication APIs that can be easily integrated into any apps to offer real-time communication services viz. audio calls, video calls, SMS, chat and file sharing.
Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS
Telecom Software & VoIP Communication Platforms Provider About Voxvalley Technologies 2018- 2010 2012 2013 2016 19 .. Headquartered in Voxvalley products have Recognized as one of Recognized as one Growing as one of the Singapore, formed under been winners of TMC the Top 100 Mobile of the 20 most top cloud-communication the aegis of Mr. Sajjan product of the year for Applications Vendors promising unified solutions providers with Mallik (MD & CEO), an 2012, 2014, 2015, and in India by the Silicon communication R&D center in India and early stage VoIP veteran 2016. India solution providers sales offices in USA and by the CIO Review Dubai 9+ years | 30+ million end-users | 6000+ customers | 500+ hosted clients | 44 countries & growing… SDKs and services at your fingertips Vox CPaaS leverages the cloud to offer a complete structure for developing real-time communications features viz, audio, video, SMS, chat and DID numbers that can be integrated into embedded, mobile or web applications. SDKs Services • App-to-app & cross platform calls • Voice termination all over the world • App-to-landline or GSM mobile calls Audio • Audio conferencing • Call recording • In-app & app-to-mobile/landline calls • Click-to-call • OTP & two-factor authentication • OTP and two-factor authentication codes • Short & long code SMS SMS • Promotional & transactional SMS • Customization of sender ID • 2-way SMS communication • App-to-app & cross platform video calls Video • HD video calling & video recording • File & media sharing/transfer • One-to-one & group chat • Instant messaging and Presence • Instant messaging and presence Chat • Contact & group management • DID numbers for incoming & outgoing • Incoming & outgoing calls and SMS calls • Toll-free & missed call service • Local & international numbers Numbers • Number masking • DID for incoming & outgoing SMS • Call forwarding, Broadcast IVR • Number mapping • Call center solutions architecture Use Case: Digital Transformation Incorporate intuitive communications into your apps and propel your business to the next level In-app & app-to-mobile/landline calling Alerts & reminders for payments, transactions, for instant support, number masking for appointments (booking & reminders/alerts), product delivery purpose, incoming & customer assistance outgoing SMS for order status, DID numbers for toll-free & missed call service OTP & two-factor authentication code for safe login, payment One-to-one chat for resolving BFSI confirmation, user verification query, group chat, file transfer for payment invoice, customer support, personalized offers & discounts Call recording & number masking, E-commerce incoming & outgoing SMS, toll free & missed call number OTP and two-factor authentication for Personalized interaction, file transfer for account login, user verification, document verification, payment receipts personalized offers Use Case: Digital Transformation Audio & video calling: In-app & app-to- Audio calling: In-app & app-to-mobile/landline mobile/landline calling for instant customer calling, voice broadcasting, parent-teacher support, video calling & recording conferencing SMS: Regular updates, announcements and invitations, Numbers: Call recording & number Education schedule meetings masking for contact purpose, incoming & outgoing SMS for booking details, toll-free and missed call service Hospitality Video: Virtual classroom, remote lectures & conferences, parent- teacher conferencing, counselling Chat & SMS: One-to-one chat for resolving query, file transfer for payment Chat: Groups specific to students, staff and invoice, customer support, travel schedule alumni for sharing information and enhance & details, vehicle number & location, engagement, counseling personalized offers & discounts, alerts & reminders Use Case: Digital Transformation Audio & video calling: In-app & app-to- Audio calling: Scheduling appointments & mobile/landline calling, video calling & sending out reminders & sharing the video recording, customer support availability of the doctor, ambulance booking SMS: Emergency assistance, Numbers: Call recording & number ambulance booking, book masking, incoming & outgoing SMS, Healthcare appointment, home care facility DID numbers for long distance calls, toll-free and missed call service, number masking, IVR Customer Support Video: Patient care via video, medical assistance, medical report analysis Chat & SMS: One-to-one and group chat, file transfer, customer support, OTP and Chat: Medical report sharing for analysis, two-factor authentication, long code & medical advice, appointment reminder short code SMS, customer support Connecting the world and devices in iOT industry Future of communications we envision—smarter, connected, more convenient Healthcare & fitness Transport & logistics • Remote patient monitoring • Remote asset tracking • Tracking medical staff • Fleet management • Ambulance tracking • Route optimization • Wearable devices & trackers • Parking slot availability • Monitoring medical devices • Sensor based monitoring • Remote clinical monitoring Home automation Retail • Fire alarms • Inventory details • CCTV surveillance & access • Store facilities control • Sensor-based security • Smart metering • RFID for items • Smart lighting • Automated checkouts • Food preparation monitoring • Smart shelves Smart cities solutions powered by Vox CPaaS Intelligent Transportation: Autonomous /connected cars, asset tracking, fleet management, track live traffic with time estimates, aiding driver in scenarios of poor visibility Smart Emergency Care: Locating the nearest hospital & chemist shop, live tracking of ambulance Smart Infrastructure: Parking meters, status of public utilities and asset tracking devices Smart Energy: Smart energy technology, solar grids and the ability to monitor power consumption in real time A smart city is an innovative city that uses information and communication technologies (ICTs) and other means to improve quality of life, efficiency of urban Smart Water Management: Water retention operations and services, and competitiveness, while ensuring that it meets the elements with sensors installed on rooftops needs of present and future generations. and prevention of flood Vox CPaaS – Key differentiators Support & assistance Documentation and integration support for our APIs and SDKs, sample code, SDK available for iOS, Android, web and upcoming Embedded SDK for X86, Raspberry pi. Global reach Interconnected with telecom operators across 220+ countries for SMS, voice and international numbers Binary protocol Binary protocol for lightning fast communication consuming fraction of bandwidth compared to existing protocols, can be used for M2M communications, very low footprint for embedded devices 200K concurrent calls- The WOW factor 200K concurrent Audio/Video calls on AWS r4.xlarge with 10 million users in Database (r4.2xlarge) Intuitive platform with backend functionalities Billing, Pricing, Account summary details, Transaction history, CDR (Call Details Record) for PSTN calls, Instant messaging with 3rd party UC systems Vox CPaaS is scalable, flexible, in-house developed product, utilizes low bandwidth and minimal SDKs Next Steps Vox Offering Get in touch with us APIs & SDKs for audio, video, SMS, chat and numbers [email protected] SDKs for Android, iOS, web and embedded www.voxvalley.com APIs and SDKs for individual functionality White-label application with CPaaS functionality https://vox-cpaas.com/ +65 6678 7662 SDK Demos Try our Konverz app and get hands-on experience on Vox CpaaS functionality Android- https://play.google.com/store/apps/details?id=com.cavox.konverz iOS- https://itunes.apple.com/us/app/konverz/id1400120880?mt=8 Web- https://konverz.vox-cpaas.com/
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