In this post, we’ll be talking about standard as well asmicro features that the hosted call centre solutions to help you see whyand how adopting and upgrading to this technology can give your business an edge and advantage. Most businesses have gone online and communication is what drives all of them. Hosted call centre solutions ensure that your business never faces communication failure. An assurance of continued uninterrupted communication that cloud call centre has the potential to take the business a long way.