Uploaded on Nov 6, 2022
Robert Ancill explains, "We're not the typical consultant. We won't merely release a report and wish everyone a good day. We go much further. Although food handling and staff training are important to us, presentation, atmosphere, and the overall experience
The Next Ideas Robert Ancill
The Next Idea's Robert Ancill
A restaurant is a real, active company.
Food is the product, but staffing and
management also have a human
element. To provide the emotional
experience that keeps customers
coming back time and time again,
both must work in unison. Robert
Ancill is regarded as one of the top
restaurant consultants in the world and
is a recognised expert on restaurants
both domestically and globally.
The Next Idea, a high-energy, innovative worldwide restaurant consulting and management
group specialised in new restaurant concepts, re-positioning, cost effectiveness, restaurant
franchising, strategy, and international growth, was co-founded by Ancill, who also serves as its
CEO. Robert Ancill explains, "We're not the typical consultant. We won't merely release a report
and wish everyone a good day. We go much further. Although food handling and staff training
are important to us, presentation, atmosphere, and the overall experience—including the
visuals, menu, uniforms, and staff-to-guest interactions—are actually what matter.
The Next Idea has managed the global
opening of over 89 new brands and
800 restaurants and cafés, ranging
from fine dining to quick casual.
According to Ancill, a large part of The
Next Idea's success may be due to its
distinct, human data-driven
methodology. We frequently think that
the client is more knowledgeable
about their industry than we are,
according to Ancill.
"When they ask us to, we'll provide education. Data will be used to support our assertions.
Some may argue that it is education, while others may argue that it is simply performing your
job. That's how The Next Idea thinks, either way. The capacity to translate facts into tactical
strategy is a more human skill than analysis, even though The Next Idea excels in this area.
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