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Implementing a Hybrid and Secure Messaging Platformc
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Case Study: 1 
Contoso Ltd 
Overview 
General Overview 
Contoso, Ltd. is a national freight company in the United States. The company has 15,000 employees. 
Physical Locations 
Contoso has a main office in Houston and 10 branch offices that each contains 1,000 employees. 
Existing Environment 
Active Directory and Microsoft Exchange Server Environments 
The network contains an Active Directory forest named contoso.com. The forest contains one root 
domain named contoso.com and 10 child domains. All domain controllers run Windows Server 2019. 
The forest has Active Directory Certificate Services (AD CS) and Active Directory Federation Services 
(AD FS) deployed. 
You have a hybrid deployment of Exchange Server 2019 and Microsoft Office 365. 
There are 2,000 user mailboxes in Exchange Online. 
Each office contains two domain controllers and two Mailbox servers. the main office also contains an 
Edge transport server. 
The organization contains 100 public folders. The folders contain 80 GB of content. 
All email messages sent to contoso.com are delivered to Exchange Online. All messages sent to on-
premises mailboxes are routed through the Edge Transport server. 
Advanced Threat Protection (ATP) is enabled and configured for the Office 365 tenant. 
Network Infrastructure 
Each office connects directly to the Internet by using a local connection. The offices connect to each other 
by using a WAN link. 
Requirements 
Planned Changes 
Contoso plans to implement the following changes: 
•For all new users in the on-premises organization, provide an email address that uses the value 
of the Last Name attribute and the first two letters of the First Name attribute as a prefix. 
•Decommission the public folders and replace the folders with a Microsoft 265 solution that 
maintains web access to the content. 
Technical Requirements 
Contoso identifies the following technical requirements: 
•All email messages sent from a SMTP domain named adatum.com must never be identified as 
spam. 
•Any solution to replace the public folders must include the ability to collaborate with shared 
calendars. 
Security Requirements 
Contoso identifies the following security requirements: 
•The principle of least privilege must be applied to all users and permissions. 
•All email messages sent from an SMTP domain named com to contoso.com must be encrypted. 
•All users must be protected from accessing unsecure websites when they click on URLs 
embedded in email messages. 
• If a user attempts to send an email message to a distribution group that contains more than 15 
members by using Outlook, the user must receive a warning before sending the message. 
Problem statements 
Recently, a user named HelpdeskUser1 erroneously created several mailboxes. Helpdesk1user1 is a 
member of the Recipient Management management role group. 
Users who have a mailbox in office 365 report that it takes a long time for email messages containing 
attachments to be delivered. 
Exhibit 
 
 
 
Question: 1 
   
You need to recommend a solution for the public folders that supports the planned changes and meets 
the technical requirements. 
What should you recommend? 
 
A. Microsoft SharePoint site mailboxes 
B. Office 365 groups 
C. Resource mailboxes 
D. Public folder replicas 
 
Answer: B     
 
References: 
https://docs.microsoft.com/en-us/exchange/collaboration/public-folders/migrate-to-office-365-groups? 
view=exchserver-2019 
 
 
Question: 2 
   
You need to resolve the email delivery delay issue. 
What should you do? 
 
A. From the Security & Compliance admin center, modify the safe attachments policy 
B. From the Security & Compliance admin center, create a supervision policy. 
C. From the Exchange admin center in Exchange Online, modify the antimalware policy. 
D. From the Exchange admin center in Exchange Online, modify the spam filter policy. 
 
Answer: A     
 
References: 
https://docs.microsoft.com/en-us/office365/securitycompliance/dynamic-delivery-and-previewing 
 
Question: 3 
   
HOTSPOT 
You need to configure the environment to support the planned changes for email addresses. 
How should you complete the command? To answer, select the appropriate options in the answer area. 
NOTE: Each correct selection is worth one point. 
 
 
Answer:  
 
 
 
References: 
https://docs.microsoft.com/en-us/powershell/module/exchange/email-addresses-and-address-
books/new-emailaddresspolicy?view=exchange-ps 
https://docs.microsoft.com/en-us/Exchange/email-addresses-and-address-books/email-address-
policies/email-address-policies?view=exchserver-2019 
Case Study: 2 
Litware, inc 
Case Study 
Overview 
Litware, Inc. is food service supplier in Europe. 
Physical Locations 
Litware has a main office in Paris and branch offices in Munich, London, Brussels, Vienna, and Rome. 
Each branch office has its own compliance officer. 
Existing Environment 
The network contains one Active Directory forest named litware.com. The forest contains a single Active 
Directory domain. Each office is configured as an Active Directory site. 
Each branch office is represented organizational unit (OU) in an OU named Offices in Active Directory. 
Each branch office has a special Administrators group that contains the delegated administrators for that 
office. Each Administrators group is named based on its location in a format of 
RegionalAdmins_Brussels, RegionalAdmins_Munich, RegionalAdmins_London, RegionalAdmins_Vienna 
and RegionalAdmins_Rome. 
Network Infrastructure 
Each office contains two domain controllers from the litware.com domain. All the domain controllers are 
configured as DNS servers. All client computers connect only to the DNS servers in their respective 
office. 
All offices have a high-speed connection to the Internet. Each office connects to the Internet by using a 
VPN appliance. 
Each office has the following servers and client computers: 
One reverse proxy appliance 
One Microsoft Exchange Server 2019 server 
One Windows Server Update Services (WSUS) server 
Computers that run Windows 10 and have Microsoft Office 2019 installed. 
 
The office in Brussels contains an Exchange Server 2016 server that has the Unified Messaging role 
installed and hosted voicemail configured. 
Mailboxes are hosted on all the Exchange servers. Public folders are hosted only on an Exchange server 
in the main office. Litware uses a disjoint namespace to access the servers. 
Each user has an archive mailbox. Archiving is configured to use the default settings. 
Exchange services are published to the internet by using a reverse proxy in each office. 
A full backup of Exchange is performed nightly. Incremental backups occur every six hours. 
All the users in the transport department connect to network resources by using a connection in the main 
office. 
Requirements 
Planned Changes 
Litware plans to implement the following changes: 
• Implement calendar sharing to partner companies. 
• Implement a solution that prevents malware from being delivered to end users. 
•Use personal archives to eliminate the need for PST files. 
•Ensure the Brussels office and move all the users in the Brussels office to the main office. All the 
mailboxes in the Brussels office will be moved to a server in the main office. 
• Implement a compliance solution to ensure that items deleted from public folders are retained. If 
an item in a public folder is modified, the original version of the item must be available. 
Technical Requirements 
Litware identifies the following technical requirements: 
•Minimize administrative effort. 
•Use the principle of least privilege. 
•Ensure that junk email is deleted automatically after 14 days. 
•Ensure that sent items and deleted items are deleted automatically after 30 days. 
•Ensure that users in the customer service department can open multiple mailboxes. 
•Ensure that all the former Brussels office users always maintain access to hosted voicemail. 
•Ensure that the staff in the IT department can manage the email environment without and-user 
involvement. 
•Ensure that users cannot recover email messages that are deleted from the Junk Email folder 
and the Deleted Items. 
•Ensure that if an email message has a spam confidence level (SCL) of 3 or higher, the message 
automatically moves to the Junk Email folder. 
Problem statements 
The transport department users report that accessing a public folder named TransportPF is sometimes 
very slow. 
Users in the customer service department report that Microsoft Outlook sometimes hangs when many 
mailboxes are open. 
 
Question: 4 
   
You need to resolve the issue for the transport department users. 
What is the best way to achieve the goal? More than one answer choice may achieve the goal. Select 
the BEST answer. 
 
A. Move the public folder mailbox that contains TransportPF to a server in the main office. 
B. Move TransportPF to a public folder mailbox hosted in the main office. 
C. Modify the default public folder mailbox for all the transport department users. 
D. Instruct the transport department users to add TransportPF to their Favorites list in Outlook. 
 
Answer: B     
 
 
References: 
https://docs.microsoft.com/en-us/exchange/recipients/mailbox-moves?view=exchserver-2019 
 
Question: 5 
   
You need to recommend a solution to retain the items in the public folders. The solution must support 
the planned changes. 
What should you recommend? 
 
A. Create an Outlook rule that forwards all the items in each public folder to a compliance mailbox. 
B. Place an In-Place Hold on all the mailboxes of the public folders. 
C. Increase the frequency of the backups. 
D. Modify the public folder permissions. 
 
Answer: B     
 
References: 
https://docs.microsoft.com/en-us/exchange/security-and-compliance/in-place-and-litigation-
holds#placingpublic-folders-on-hold 
 
Question: 6 
   
You need to recommend a procedure for closing the Brussels office that meets the technical 
requirements. 
What should you recommend? 
 
A. In the main office, deploy an Exchange Server 2016 server that has the Unified Messaging role 
installed, and then move the mailboxes from the Brussels office to the new server. 
B. Deploy a Microsoft Skype for Business 2019 server to the main office, and then move the mailboxes 
from the Brussels office to an Exchange Server 2019 server in the main office. 
C. Implement a new mailbox database on an Exchange Server 2019 server in the main office, and then 
move the mailboxes from the Brussels office to the new mailbox database. 
D. Implement a new database availability group (DAG) that contains the server in the Brussels office and 
a new Exchange Server 2019 server in the main office, and then create a mailbox database copy on the 
new server in the main office. 
 
Answer: C     
 
References: 
https://docs.microsoft.com/en-us/exchange/architecture/mailbox-servers/manage-mailbox-moves? 
view=exchserver-2019 
https://theitbros.com/move-exchange-mailboxes-to-another-database/ 
 
 
Question: 7 
   
HOTSPOT 
You need to implement a solution to meet the technical requirements for the SCL. 
How should you complete the command? To answer, select the appropriate options in the answer area. 
 
 
Answer:  
 
 
References: 
https://docs.microsoft.com/en-us/powershell/module/exchange/organization/set-organizationconfig? 
view=exchange-ps 
 
Question: 8 
   
You need to configure the required objects for the branch office administrators. 
What should you create for each administrator? 
 
A. a management role assignment policy and a management role group 
B. a management role scope and a management role assignment 
C. a management role scope and a management role group 
D. a management role and a management role assignment policy 
 
Answer: C     
 
Question: 9 
   
HOTSPOT 
 
You need to implement a solution that meets the technical requirements for the retention of junk email, 
sent items, and deleted items. 
What is the minimum number of retention policies and retention tags you should use? To answer, select 
the appropriate options in the answer area. 
NOTE: Each correct selection is worth one point. 
 
 
Answer:  
 
 
 
 
Question: 10 
   
You need to implement a solution to support the planned changes for the helpdesk users. 
What should you do? 
 
A. Assign the Recipient Policies role to the helpdesk users and a default management scope 
B. Assign the Mail Recipients role to the helpdesk users and use a default management scope 
C. Assign the Mail Recipients role to the helpdesk users and create a custom management scope 
D. Assign the Recipient Policies roles to the helpdesk users and create a custom management scope 
 
Answer: C