Methods to Fix Common VoIP Issues
                     COMMON VOIP 
ISSUES 
& 
THEIR SOLUTIONS
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TYPE OF VOIP ISSUES 
& 
THEIR SOLUTIONS
LIST OF VOIP ISSUES 
1. Choppy Audio and Voice
2. Jitter or data packet loss
3. Dropped VoIP Calls
4. Call Connects with No Sound
5. Echoes During VoIP Calls
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SOLUTIONS TO FIX 
VOIP ISSUES
1. Choppy Audio and Voice:
Choppy Audio is the most common problem for every business using a cloud-based 
phone system. This VoIP Problem occurred due to your bandwidth capacity. This Choppy 
voice issue effects due to network disruption, slow service, and low call quality.
Solutions to Fix Choppy Voice:
First, you need to verify your network stability. Also, reduce the network congestion and 
check your router settings and make sure the Quality of service is set to prioritize VoIP 
service.
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SOLUTIONS TO FIX VOIP 
ISSUES
2. Jitter or Data Packet Loss:
When parts of your conversation are missing, or jumbled, then you are experienced a Jitter. It can be due to network disruption, poor call 
quality, and slow service. Jitter occurs when millions of data packets travel simultaneously over the same IP address.
Solutions to Fix Jitter
One of the most common ways to fix the issue is to improve the call quality of your business phone system with a wired or wireless setup. 
Another solution to fix the issue is to upgrade your internet connectivity through ISP.
Another possible reason is Wi-Fi Connection such ad faulty Ethernet codes, Outdated modems can also be a cause for Jitter. Consider another 
type of internet connection that may resolve an issue.
3. Dropped VoIP Calls:
A Dropped call happened when your phone disconnects from the network. Some users may experience this wired VoIP problem. Dropped Calls 
occur when some packets do not arrive at their final destination.
The first reason for dropped calls is not having the up-to-date firmware on your device. The fix is as updating your devices with the latest 
firmware.
The second issue might be calls drop because of UDP Timeout. Due to lack of error checking features, it can experience timeout error.
Solutions to Fix Dropped Calls:
To fix this Dropped calls VoIP issue, you should adjust router settings for longer UDP timeouts or switch device to use TCP.
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CONTACT V2VIP EXPERTS
Toll-Free At: +1-877-424-9828
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