Uploaded on Sep 19, 2024
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ITIL Foundation Training
ITIL Certification: ITIL® 4
Foundation Certification
Training Course
ITIL (Information Technology Infrastructure Library) is a
set of best practices for delivering IT services. It provides
a systematic approach to managing
IT services and aligning them with business needs.
Modern Relevance: ITIL® 4
introduces a flexible and
adaptive approach, integrating
concepts like Agile, DevOps, and
Why Choose Lean.Focus on Value Co-Creation:
ITIL® 4? Emphasizes collaboration
between service providers and
customers to maximize value.
Holistic View: Addresses the
entire service lifecycle, ensuring
that all aspects of service
delivery are considered.
• Comprehensive Learning
Material
• Exam Preparation Tools
• Second Attempt Voucher
• Expert Instructors
Examination Details
Format: Multiple-choice exam with 40
questions.
Passing Criteria: A minimum score of 26 out
of 40 (65%) required to pass.
Duration: The exam lasts for 60 minutes and
is closed book, emphasizing the need for
thorough preparation.
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