Mercedes-Benz FAQs
                     Mercedes-Benz FAQs
Q: Do I have to use premium gasoline for my Mercedes-Benz 
vehicles
Mercedes-Benz engines are designed to run on premium unleaded gasoline (with an octane 
level of at least 91) for high performance, good fuel economy and low emissions.Mercedes-Benz 
recommends only the use of high-quality gasoline containing additives that can prevent the 
build-up of carbon deposits, which can compromise your vehicle’s performance.
Q: How can I prevent my tires from wearing quickly?
It’s normal for tires to wear out eventually. But you can maximize their useful lifespan with proper 
maintenance. Monitor and maintain proper tire pressure values as indicated on the fuel filler 
door. Check the inflation pressure in all your tires, including the spare, before going on long trips 
and at least once a month. The best time for your check is in the morning, after the vehicle 
hasn’t been used for several hours or days. At least once a month, check to see how your tires 
are wearing. Bring your car into Alex Rodriguez for tire balancing, alignment, replacement and 
other services that will extend the life of your tires. NOTE: Sport tires, wheels and other high 
speed-rated tires provide substantially increased tread wear and reduced ride comfort when 
compared to H-rated tires.WARNING: Do not drive on a damaged tire or wheel. Also, note that 
tires, including sport tires, should be replaced after six years, regardless of the remaining tread. 
See your Operator’s Manual for recommendations regarding the tread depth at which tires 
should be replaced.
WRONG
Never try to repair anything to do with the transmission. Even 
replacing the fluid is a pro fix. Of course, you’ll spend money no 
matter what, but when you trust a pro you’ll get what you pay for in 
terms of a quality fix that actually works.
Protecting your Mercedes-Benz  performance while maintaining the 
style, comfort and safety. A warranty of up to 2 years is also available 
that can be claimed at a Mercedes-Benz service centre.
Book an appointment today.
Q: What should I do when the check engine light illuminates?
First, check that you have fuel in the gas tank. In Mercedes-Benz Model Year Vehicles later than 
1997, an empty gas tank will prompt the vehicle to switch to “limp home” (emergency operations) 
mode. Once you refill the fuel tank, turn off and restart the engine three or four times to cancel 
the “limp home” mode.Next, check the fuel cap. It should screw on freely until you hear it click. If 
that was the problem, the check engine light should go off after a few starts. If the light does not 
go off, bring your car as soon as possible to Mercedes-Benz Clear Lake for an inspection. We 
use an onboard diagnostic connector to link to your vehicle to our service center’s diagnostic 
system. The result: an accurate assessment of your vehicle.The check engine light may 
illuminate as a result of several things: A loss of pressure in the fuel system, a leaky fuel system, 
or a malfunction in the fuel management system, the ignition system or emission control system. 
It can also illuminate if there is no fuel in the gas tank. No matter what the diagnosis, you can 
rest assured that our highly trained specialists will provide the highest quality care and service to 
your vehicle.
Q: What can I do to protect my paint finish?
A simple commitment to keeping your vehicle clean will help protect the paint finish. Hose off as 
much dirt as possible before washing the vehicle. Then clean the car using a soft brush and 
neutral detergents. Rinse off with clean water, and dry using a clean, non-scratching chamois 
leather or household cloth. (Use separate drying items for the wheels and bumpers). Do not 
leave drops and runs of water to dry in the sun.  If the paintwork is severely dulled or damaged, 
or has fine scratches or industrial deposits on the surface, consult with the service team at 
Mercedes-Benz Clear Lake for a thorough assessment of your options.
Q: Can I service my automobile with you and get a loan car if I did 
not buy from Mercedes-Benz Clear Lake?
Absolutely. Our service center is dedicated to providing the finest customer service experience 
to every Mercedes-Benz owner.Ask about our Service Transport Truck, our complementary 
premium pick-up and delivery service. We’ll pick up your vehicle, pamper it with factory-trained 
technicians, then deliver it sparkling clean to your doorstep, without adding a single mile to the 
odometer-no matter where you bought your vehicle or whether it’s under warranty.
Thank You