Accessible-Healthcare-for-the-Hertfordshire-Community
                     Accessible Healthcare for 
the Hertfordshire 
Community
Village Pharmacy provides community-focused pharmacy support, 
helping patients access professional advice, appropriate treatment, 
and preventative healthcare — right here in Hertfordshire.
ACCESSIBLE CARE SAFE MEDICINES HEALTHIER COMMUNITIES
Your Local First Point of Support
Village Pharmacy provides accessible support for common minor illnesses 
often without the need for a GP appointment.
Assessment
Professional evaluation of eligible minor illnesses
Treatment Advice
Self-care guidance and OTC medicine support
Prescription Support
Prescription-related advice and medicine reviews
Referral
Timely referral when additional medical care is needed
NHS Pharmacy First: Professional Support for Common Conditions
Eligible patients may receive assessment and treatment through NHS Pharmacy First pathways for selected 
common conditions — without needing a GP appointment.
A pharmacist can identify when a patient's symptoms require further medical assessment and will refer 
appropriately.
Sore Throat Sinusitis Ear Infection Infected Insect Bites
Safe Pharmacy Services: NHS Health & Safety 
Guidelines
Adherence to NHS health and safety guidelines is essential for protecting patients and maintaining high-
quality care at every interaction.
Patient Safety Medicine Safety
Appropriate clinical assessment, identification Correct dosage, allergy awareness, interaction 
of warning signs, and safe treatment decisions checks, and clear usage instructions
Infection Prevention Confidentiality
Clean consultation areas, good hygiene Patient privacy, secure health information, and 
practices, and a safe working environment professional communication
Helping Patients Use 
Medicines Safely
Medicines work best when patients understand how to 
use them correctly. Village Pharmacy is here to support 
safe and informed medicine use.
Right Advice + Right Medicine + Right 
Information = Safer Care
Correct dosage and timing Understanding instructions and precautions
Allergy and interaction checks Safe storage and appropriate adherence
Health Checkup: Prevention Starts With Awareness
NHS medical guidelines support patients in understanding their health risks and identifying when further healthcare 
support may be appropriate.
Assess Identify Advise
Spot risks, Refer
Collect health, symptoms, and Recommend Direct to GP, NHS 
lifestyle, and review areas lifestyle, meds, 111, or urgent care
measurements prevention
A pharmacy health check supports awareness and early identification it does not replace a GP or healthcare 
professional when diagnosis or further treatment is required.
Helping Hertfordshire Stay Healthier
Village Pharmacy supports patients beyond treatment by promoting healthier everyday choices across the community.
Healthy Eating Physical Activity Smoking Cessation
Balanced nutrition and informed Regular movement suited to Advice and support through 
food choices individual circumstances available NHS services
Vaccination Awareness Health Awareness
Understanding relevant NHS vaccination services Recognising concerning symptoms and seeking help
Our Commitment: Quality, Safety & Patient Experience
Continuous Improvement
High-quality pharmacy care combines clinical effectiveness, patient safety, and a positive patient experience. We 
are committed to an ongoing cycle of growth.
01 02
Training Feedback
Supporting Healthier 
Contact:
01920 870 029
Email: 
[email protected]
Address:
62 High Street, Stanstead Abbotts, Ware, Hertfordshire, SG12 8AQ
About Us Welcome to Village Pharmacy in Stanstead Abbotts. Open 
Monday to Friday, 9am to 5:30pm
ACCESSIBLE CARE SAFE MEDICINES HEALTHIER COMMUNITIES