Avoidable Mistakes While Choosing a Managed Security Services Provider
                      
Avoidable Mistakes While Choosing a Managed Security Services 
Provider 
As more and more businesses move towards digitalization, the need for robust cybersecurity 
measures is higher than ever. One way companies are fulfilling their cybersecurity needs is by 
partnering with a managed security service provider (MSSP). An MSSP is a third-party 
company that provides cybersecurity services to businesses for a monthly or annual fee.  
However, choosing the right MSSP is crucial, and making mistakes in the selection process can 
lead to devastating consequences. In this blog, we will discuss some of the avoidable mistakes 
businesses make while selecting an MSSP. 
Failing to Define Your Security Needs 
1. Before choosing an MSSP, it is essential to define your security needs. What areas of 
your business require the most attention? Do you need protection for your security web 
applications or cloud infrastructure? Defining your security needs helps you determine 
which MSSP is the best fit for your business. Without this understanding, it is easy to 
become overwhelmed with the various offerings from MSSP companies. 
Ignoring the MSSP's Experience and Expertise 
2. The cybersecurity industry is constantly evolving, and it is essential to choose an MSSP 
that has experience in your industry and has expertise in the latest security technologies. 
Don't hesitate to ask for references or case studies to get a better understanding of the 
MSSP's experience and expertise. 
 
 
 
 
Focusing Solely on Price 
3. While cost is an essential factor to consider, choosing an MSSP based solely on price is a 
mistake. A low-priced MSSP may not have the necessary experience, expertise, or 
technologies to provide adequate protection for your business. On the other hand, an 
expensive MSSP may offer more services than you need, resulting in you paying for 
services you don't use. 
Not Checking the MSSP's Credentials 
4. Choosing an MSSP without checking its credentials is a significant risk. It is essential to 
ensure that the MSSP has the necessary certifications and accreditations to provide 
cybersecurity services. Some of the most common certifications and accreditations for 
MSSP companies include ISO 27001, SOC 2, and PCI DSS. 
 
Overlooking the Service Level Agreement (SLA) 
5. The SLA is a contract that outlines the services provided by the MSSP and the level of 
support it offers. It is essential to read the SLA carefully to understand the services 
provided, the response time for incidents, and the penalties for breaches in the agreement. 
Overlooking the SLA can lead to conflicts and misunderstandings between you and the 
MSSP. 
Neglecting to Consider the MSSP's Customer Service 
6. When it comes to cybersecurity, quick response times are crucial. The longer it takes to 
address a security incident, the more damage it can cause. Therefore, it is important to 
choose an MSSP that has a reliable customer service team. You can check the MSSP's 
customer service by reading reviews, asking for references, or even calling their customer 
service line to see how quickly they respond. 
 
Conclusion 
Partnering with an MSSP is an effective way to ensure your business's cybersecurity needs are 
met. However, choosing the wrong MSSP can lead to devastating consequences. By avoiding the 
mistakes mentioned in this blog, you can select an MSSP that meets your business's specific 
security needs. Vinca Cyber is one of the leading managed security service provider 
companies in India that offers a wide range of managed cybersecurity services, including 
protection for security web applications.  
Our team of cybersecurity experts has experience in various industries and provides customized 
solutions tailored to your specific needs. Contact us to learn more about our managed security 
services.