Uploaded on Nov 5, 2022
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Digital Consultancy
Digital Consultancy
Introduction
Digital transformation consulting is a service that helps companies unlock new
business value through technology. A common reason businesses seek digital
transformation consulting is to bring products and services to market faster and
with less risk.
Each consulting firm offers different services, but in general, these services go
beyond evaluating a business' technology options. This is because the social fabric
of each business itself (people, how they work, and how they are organized) also
determines whether technology can deliver better customer experiences and
business outcomes. In other words, digital transformation consulting is inherently
socio-technical, not just technical implementation.
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What is the goal of digital transformation consulting?
Improving the customer experience should be the ultimate focus of your digital
transformation strategy, whether that customer is an external or internal user.
This can be achieved by accelerating the adoption of technology across the
enterprise and maximizing its impact. Digital transformation consulting services
are well suited to help address the alignment and alignment of people, processes,
and technology to impact business outcomes such as customer experience. This
comprehensive approach helps businesses successfully navigate technological
disruptions, enabling teams across the enterprise to go through the process of
evaluating new technologies and responding to rapid change.
Digital transformation cannot simply be outsourced or handed over to other
businesses. Digital transformation requires strong leadership, often at the
individual level and through mentoring coalitions within the enterprise.
Consulting services are often also involved, as they bring experience
implementing digital transformation strategies across different businesses across
industries. This external experience can well complement an internal view of
leading digital transformation within the enterprise. How potential advisors
define their views on digital transformation largely determines the approach they
will take.
What are the different perspectives on digital Consultancy?
The term "digital transformation" is often used to describe many IT concepts,
some of which are misapplied. Sometimes it's used to represent new
architectures like micro services, new practices like , or new technologies like
containers and application programming interfaces (APIs). These may all be part
of a digital transformation program, but they are narrower in scope.
The Enterprisers Project, which aims to publish the views of CIOs and other IT
executives, offers a more comprehensive view. In their view, digital
transformation is "the integration of digital technologies into all areas of business
to fundamentally change the way businesses operate and create value for
customers. It is also a cultural shift that requires companies to continually
challenge the status quo, experiment and properly Cope with failure."
Red Hat supports the Enterprisers Project and holds similar views. Our
consultants see digital transformation as a process where people and culture
meet; it's also processes and practices, technologies, and organizational
structures that must evolve to unlock new business value faster. Regardless of the
core issues of transformation, every digital transformation initiative needs to
consider and strike a balance in these areas, otherwise the investment will not
return.
Adopting a "cloud-native" approach is often also included in a more
comprehensive definition of digital transformation. Cloud-native companies don't
necessarily host their applications in the cloud, but they use a variety of well-
known cloud-related tricks and techniques to build, run, and improve their
applications. This includes work practices, software architecture, and
organizational structure.
Cloud-native development is a popular approach to digital transformation,
especially for businesses looking to improve on existing technology investments
made before the rise of cloud computing. Not every digital transformation
initiative will adopt cloud-native development practices. Other possible
approaches include investing in automation, or simply shifting to a technology-
centric business model. Whether or not your digital transformation initiative
involves a cloud-native approach, it's not so much the technology you employ, it's
more about how you approach problems and how you organize to deal with
them.
What is Red Hat's digital transformation consulting like?
Red Hat believes that most businesses suffer from digital transformation because
they believe their business challenges can be solved by technology alone. In fact,
what hinders business growth is internal friction, lack of psychological safety,
cognitive overload within teams, lack of empowerment and autonomy, or
ineffective governance, process and product lifecycle management. They may be
able to successfully adopt or develop new technologies, but not achieve the
expected return on investment because the socio-technical challenges have not
been addressed.
Our approach is to connect your team's ideas with best practices and tools
provided by the open source community. Red Hat experts have extensive
experience with Red Hat technologies, the open source community, and the key
transformative practices needed to unlock the potential of your teams.
Unlike some digital transformation consultancies, we don't believe there is a one-
size-fits-all approach or practice that works for every business. With over 100
field-tested open practices, we accelerate cultural change and build high-
performing teams. For example, we've found that social contracts, pair
programming, and practices that foster transparency, psychological safety, and
trust are integral to building high-performing, pragmatic teams.
The foundation of our open practice is an adaptive framework that seeks to meet
challenges and environmental requirements. We help teams establish a healthy
rhythm between thinking and acting so they not only act, but explore, perceive
and respond to solve complex problems.
Establish a digital strategy to create a differentiated advantage
In today's business world, digital transformation can disrupt an industry
overnight. The “Big Eight” (augmented reality, drones, virtual reality, IoT, robotics,
blockchain, and artificial intelligence) are rapidly driving cross-functional
innovation and organizational intelligence. At the same time, consumers are also
looking forward to leveraging technology for more personalized interactions.
As the competitive landscape and consumer demands continue to change,
digitalization is an effective means of accelerating growth and increasing
productivity. But to be successful, companies must make smart choices when
making digital investments, set clear goals, and carefully manage their employees’
journeys to change. Strategy& helps companies set clear goals and specific
performance indicators to help them build the right digital strategy to achieve
their goals and reshape the future. We provide strategic advice from the design
stage to ensure digital transformation can be successfully completed.
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